Job Title: Housing Officer
Department: Operations/Southeast
Reporting to: Operations Team Leader
Location: Brighton
Contract Type: Permanent
Hours of Work: 40 hours p/w (Mon - Friday, 8:30am - 5pm)
Salary: £28,000.00 - £35,000.00 per annum
Are you a proactive problem-solver with a passion for supporting others?
We're looking Brighton. This is a dynamic role where you'll directly impact the lives of service users and ensure our properties are maintained to a high standard.
Candidates must have a full UK Driving License and access to their own vehicle.
What You'll Do:
1.
Service User Support: Manage an allocated caseload (approx. 200-250 service users), conducting welfare checks and inductions, arranging transport, and signposting to essential services (doctors, schools, support agencies). Ensure health & safety and smooth move-on processes.
2.
Property Management: Oversee effective property maintenance, conduct monthly inspections, report defects, manage inventory, and prepare properties for re-occupation or landlord hand-back. Perform minor repairs as needed and ensure compliance with health and safety guidelines.
3.
Collaboration & Communication: Work closely with your team, line manager, and external stakeholders. Maintain accurate records and ensure all communications are timely. Provide 24-hour availability for significant emergencies.
What You'll Bring:
4.
A proactive, organized, and responsive approach.
5.
Strong communication and interpersonal skills.
6.
Ability to work independently and as part of a team.
7.
Commitment to continuous learning and professional development.
8.
Discretion with confidential information.
9.
A good understanding of relevant contract legislation.
Benefits:
10.
25 days annual leave plus national bank holidays
11.
Westfield Health Membership (offering cashback on health services plus discounts for retailers and gym memberships)
12.
Life Cover (2 x basic salary)
13.
6-month probation period
14.
Employer pension contribution (4% employer, 4% employee)
15.
Laptop/Phone/other equipment if required as part of job role
16.
Referral Scheme
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