Senior Cloud Engineer - Full time Role - Up to £65,000 Overview An established and fast-growing technology services provider is seeking a Senior Cloud Engineer to deliver cloud and network solutions across a diverse client base. This role involves a mix of project delivery, technical escalation, and client-facing support, requiring strong technical expertise alongside excellent communication and organisational skills. Key Responsibilities Deliver and implement cloud and network projects (including Microsoft 365, Azure, SharePoint, and Intune) Act as a senior escalation point for complex 3rd line technical issues across infrastructure, servers, and networking Provide support services to both contracted and non-contracted clients, ensuring SLA compliance Assist with pre-sales activities, including technical design, surveys, and solution recommendations Collaborate with internal teams and stakeholders to ensure smooth project delivery Recommend and contribute to improvements in technical processes and service delivery Support and mentor junior engineers where required Participate in out-of-hours support on a rota basis (optional) Requirements 3–5 years’ experience delivering cloud and infrastructure projects Strong knowledge of Microsoft 365, Azure, SharePoint Online, and Intune Solid understanding of networking, servers, virtualisation, storage, and security Experience troubleshooting complex infrastructure and desktop issues Ability to manage multiple priorities and meet service deadlines Strong communication and customer service skills Ability to work independently and as part of a team Qualifications (any of the following or equivalent) Degree or diploma in IT / Computer Science CompTIA Network Microsoft certifications (e.g. MCP, MCSE, Azure Administrator) Cisco CCNA VMware Certified Professional (VCP) Benefits 24–30 days holiday bank holidays Private healthcare & death in service cover Pension scheme Mileage reimbursement for business travel £500 home working allowance Ongoing training and development opportunities