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Client:
Location:
Liverpool, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
a3005604f50d
Job Views:
5
Posted:
02.06.2025
Expiry Date:
17.07.2025
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Job Description:
Work Flexibility: Field-based
Field Service Engineer
Region covered: North West UK
Position summary
The Field Service Engineer is responsible for maintaining professional and profitable repair and preventive maintenance service on Stryker’s products, ensuring compliance with quality standards and manufacturer specifications. He/she provides technical assistance at customer sites and documents service activities for internal and external customers.
Who we want
• Collaborative partners: People who build and leverage cross-functional relationships to drive continuous improvement.
• Analytical problem solvers: People who identify root causes, evaluate solutions, and recommend upgrades to prevent future issues.
• Dedicated achievers: People who thrive in fast-paced environments and ensure projects meet regulations and expectations.
What you will do
1. Repair and check electronic/mechanical Stryker products
2. Complete annual checks and calibrations on customer sites
3. Utilize software and tools to maintain records and access technical information
4. Assist with product recalls and safety notices
5. Perform planned maintenance under service contracts
6. Deliver technical training to internal and external teams
7. Install Stryker systems at customer sites
8. Perform software and hardware upgrades
9. Document service activities thoroughly
10. Ensure traceability of products through reporting tools
11. Provide technical support to customers
12. Escalate opportunities and issues in team meetings
13. Follow up on customer issues and ensure proper invoicing
14. Schedule customer visits with customer service
What you need
1. Degree in engineering, medical electronics, camera technology, or relevant experience
2. Knowledge in electrical, electronic, telecommunications, mechanical, or software fields
3. Experience with medical physics or related technology subjects
4. Proficiency in IT tools (Microsoft Office, Lotus Notes, MFG/Pro, PS3, Outlook)
5. Up to 1 year experience in medical electronics and mechanical skills
6. Experience in hospital or healthcare environments
7. Ability to build relationships with internal and external customers
About Stryker
Stryker is a leading medical technology company offering innovative products in orthopaedics, medical and surgical, neurotechnology, and spine. Our products are available in over 100 countries. For more information, visit our website.
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