Location: Alder Hey Children’s Charity (based within the hospital), Liverpool. Office based with occasional working from home
About this role
This is an exciting opportunity for a Hospital Engagement Manager to join the Charity team here at Alder Hey, the UK’s busiest Children’s Hospital.
This pivotal role acts as the bridge between Alder Hey Children’s Charity and the hospital community. You will inspire NHS colleagues and families to engage with the charity, embedding philanthropy into the hospital culture and helping deliver Alder Hey’s 2030 vision.
As Hospital Engagement Manager, you will build strong relationships with NHS colleagues, patients, their families and volunteers to increase awareness, engagement, and fundraising activity. By developing strategic partnerships and delivering training, you will enable grateful families to support the charity in ways that are meaningful to them, driving sustainable income growth across multiple fundraising streams.
We’re looking for someone who loves building relationships, and brings energy, enthusiasm, and exceptional communication skills to foster a culture of giving across our hospital – from inspiring patients and families to support their local hospital charity to engaging clinicians on how the charity can enhance their ward or department.
Key responsibilities
Relationship building, advocacy and engagement
* Act as a passionate and professional ambassador for Alder Hey Children’s Charity, championing the hospital’s vital work and the transformative potential of philanthropy.
* Build strong, trust-based relationships with assigned hospital teams, meeting regularly to increase understanding of the charity and the role of philanthropy in supporting families and improving care.
* Serve as the first point of contact for NHS colleagues introducing families or opening networks to potential donors.
* Spot strategic opportunities for increasing NHS colleague and family engagement.
Programme delivery, training and internal collaboration
* Lead delivery of the Grateful Patient Plan, implementing key activities to increase staff engagement and donor referrals.
* Deliver training sessions for Trust colleagues to build confidence in supporting fundraising and patient family philanthropy (training will be provided).
* Collaborate across the charity to ensure donor referrals are managed appropriately and messaging is consistent.
* Develop a strong working relationship with the Grants and Impact team to stay informed about projects in key areas.
Marketing, communications and visibility
* Work closely with Marketing and Communications colleagues to increase charity visibility across the hospital site through branding and internal communications.
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