Overview
Join to apply for the Sales Operations Manager role at Mitsubishi HC Capital UK PLC.
Hybrid working pattern: based in our office in Staines-upon-Thames a minimum of 3 days per week.
What does the role involve?
Reporting to the Head of Operations & Change, you’ll take the lead in shaping and supporting our Sales Support and Customer Service teams across the UK, Ireland, Netherlands, and Finland — ensuring we continue to deliver a market-leading experience to our vendors and customers across Europe.
* Lead the European Sales Support Team to deliver top tier sales support in-life services, empowering Sales Teams and ensuring outstanding customer service.
* Drive strategic operational improvements in service delivery to deliver sales growth and strategic objectives.
* Simplify complex processes through smart design and tech.
* Coach and develop teams into true process and product experts.
* Lead and provide assurance to the Senior Leadership Team that customer services and Sales Support are operating in a safe and compliant manner.
This is more than just a management role — its an opportunity to influence our operational direction and help scale a high-performing UK and European team.
What are we looking for?
To be successful in this position, you'll have proven leadership experience within the Asset Finance industry — someone equally comfortable diving into the operational detail as you are steering strategic initiatives forward. You create a collaborative, empowering team culture, and take real pride in developing others to reach their full potential.
* Thrives in a fast-moving, complex environment and adapts with ease
* Has the confidence to collaborate with and influence senior stakeholders
* Brings a continuous improvement mindset with a track record in process enhancement
* Speaks an additional European language — this would be a strong advantage
What can we offer you?
At Mitsubishi HC Capital we take our people promise seriously. If you join us, you'll have a chance to make a difference, opportunities to learn, and time to shine.
In addition to a market-benchmarked salary our offer to you includes:
* An annual bonus scheme of up to 25% of your salary
* A brand new electric car of your choice from a range of leading manufacturers (Insurance, servicing, maintenance all included)
* Up to 10% employer pension contribution
* 25 days' holiday, plus bank holidays and the option to buy/sell 5 days
* Full wellbeing package including Bupa PMI, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year
Next steps
Interested? Start your application today and see what Mitsubishi HC Capital can offer you.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Sales and Business Development
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