Overview
We are seeking a dedicated and professional Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients and visitors, providing exceptional customer service while managing administrative tasks in a busy medical environment. This role requires strong organisational skills, attention to detail, and the ability to multitask effectively.
Responsibilities
* Greet patients and visitors warmly, ensuring a welcoming atmosphere.
* Manage appointment scheduling, confirmations, and cancellations efficiently.
* Answer phone calls promptly and handle inquiries with professionalism.
* Maintain patient records accurately and ensure confidentiality is upheld.
* Process patient registrations and insurance information as required.
* Coordinate communication between patients and healthcare providers.
* Ensure the reception area is tidy and organised at all times.
Experience
* Previous office experience is essential, preferably in a medical or healthcare setting.
* Administrative experience is highly desirable, showcasing skills in managing schedules, records, and communications.
* Proficiency in using office software and medical management systems will be advantageous.
* Excellent interpersonal skills with the ability to interact compassionately with patients from diverse backgrounds.
* Strong attention to detail and the ability to work under pressure while maintaining accuracy. We invite enthusiastic candidates who are committed to providing outstanding service in a healthcare environment to apply for this rewarding position as a Medical Receptionist.
Job Types: Part-time, Permanent
Pay: £12.21 per hour
Expected hours: 30 per week
Benefits:
* Company pension
* On-site parking
Work Location: In person