Field Service Engineer - IQS Technical Service
Location: Field-based (UK) with occasional travel to Ireland and Europe
Salary: Competitive
About the Role:
Are you a hands-on technical professional with a passion for precision engineering and customer service? Carl Zeiss IQS Ltd is seeking a skilled and motivated Field Service Engineer to join our IQS Technical Service team. This role offers the opportunity to work with cutting-edge Coordinate Measurement, Optical, and X-ray systems, supporting installations, calibrations, and service operations across the UK and beyond.
The Ideal Candidate:
Experience:
1. Proven experience in servicing and calibrating high-precision measurement systems.
2. Strong background in customer-facing technical support roles.
3. Familiarity with installation and commissioning of complex equipment.
Skills:
4. Excellent troubleshooting and problem-solving abilities.
5. Strong communication and customer service skills.
6. Proficiency in using CRM systems (e.g., Salesforce) and SAP for reporting and documentation.
7. Ability to work independently and manage travel logistics.
Qualifications:
8. Technical qualifications in engineering or a related field are desirable.
Key Responsibilities:
9. Install and commission new or relocated CMMs, Optical, and X-ray systems.
10. Respond to machine breakdowns and provide remote support to customers.
11. Liaise with customers and internal teams to resolve technical issues.
12. Complete and upload calibration protocols, worksheets, and reports to Salesforce CRM.
13. Manage spare parts ordering and returns in coordination with stores.
14. Adhere to health and safety policies and procedures.
15. Support shift-based uptime requests and travel arrangements as needed.
Apply Now.
Join a company renowned for innovation and precision. Submit your application today and become a key player in delivering exceptional service and technical expertise at Carl Zeiss IQS Ltd.
null