Job overview
We are recruiting a credit controller for our busy International and Private Patient Unit. You will be working in a small team of credit controllers managing your own portfolio, chasing outstanding debt for both Private Patients and Overseas Visitors.
The role requires a large amount of problem solving and analytical thinking, working closely with the whole team and various departments in the Trust as well as external bodies such as insurance companies and Embassies.
Main duties of the job
The credit control team is responsible for the effective and efficient management and collection of debt and will be expected to take appropriate action where necessary leading to maximum recovery; ensuring the provision of a high quality Credit Control Service.
The post holder will be required to work on their own initiative dealing with query resolution and all other aspects of credit control including assessing credit limits and inputting credits and debits onto the in house billing system.
The post holder will also be required to liase with patients, insurance companies and Embassies in pursuance of Overseas Visitors and Private Patient debt, identifying potential unrealisable debts and the legal costs that may be associated with the recovery of such debt.
The post holder will provide general support in all aspects of Overseas Visitors and Private Patient activity within the International and Private Patient Directorate.
The team supports all areas relating to the Accounts Receivable function, including cashiering duties, with flexibility to 17:30 in order to ensure optimal customer service.
Working for our organisation
The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King’s to another level.
We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.
King’s is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone’s contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust’s carbon emissions, waste and pollution wherever possible.