Robert Half are delighted to be supporting an established client in the Cwmbran area who are seeking an experienced Credit Controller to take ownership of approximately 75 customer accounts, ensuring effective cash collection and strong commercial relationships with both customers and internal stakeholders.
Key Duties:
Cash Collection & Customer Management
1. Manage end‑to‑end cash collection for a portfolio of circa 75 customer accounts.
2. Build and maintain strong customer relationships to support timely payments.
3. Resolve invoice disputes and queries, escalating issues when appropriate.
4. Send clear, accurate statements to customers.
Account Administration
5. Monitor and maintain customer accounts.
6. Set up new customer accounts and process changes in line with Group policies, including: Credit limitsShipping addressesBilling addresses
7. Update cash collection sheets and ensure accurate record‑keeping.
8. Process manual invoices and credit notes.
Cash Allocation & Reporting
9. Complete daily cash allocation.
10. Review weekly and monthly cash forecasts.
11. Update daily cash books (USD, GBP, EUR) and support weekly cash balancing.
12. Run Cash Receipts Journals and cross‑reference reports to reconcile month‑end cash.
13. Run credit note and invoice reports.
14. Reconcile month‑end debtors.
Compliance & Controls
15. Ensure adherence to internal SOX controls and reconciliation processes.
16. Support monthly revenue recognition controls.
17. Adhere to company policies and financial procedures.
18. Prepare credit reports via credit reference agencies.
Additional Responsibilities
19. Manage the commission payment process.
20. General administrative tasks including filing and outgoing post.
21. Provide support to other finance areas when required.
Skills & Experience Required
22. Previous credit control experience within a manufacturing environment is essential.
23. Experience working in a multi‑currency environment is preferred.
24. Strong communication skills with the ability to build rapport with internal and external stakeholders.
25. A proactive, "can‑do" attitude and willingness to support wider finance functions.
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training.