Sales Assistant
We’re looking for a Sales Assistant to work 8 hours per week at Ryman. This role offers a chance to sharpen your retail skills, support the store management team, and drive both turnover and revenues while focusing on excellent customer service.
Responsibilities
* Act as an ambassador for Ryman and the wider Theo Paphitis Retail Group, sharing knowledge with customers.
* Handle customer complaints and returns professionally to ensure retention.
* Strive to exceed KPIs and objectives set by the Store Management Team.
* Engage customers enthusiastically, establish needs, and help them purchase through product knowledge, promotions and upselling.
* Carry out stock replenishment and maintain accuracy in our stock systems.
* Promote high visual merchandising and housekeeping standards.
* Acquire and self‑develop product knowledge.
* Recognise opportunities to increase sales value by offering appropriate additional items.
* Ensure compliance with all relevant Health and Safety policies.
Qualifications
* Passion for the Ryman brand and customer service.
* Strong desire to exceed expectations.
* Enthusiastic and goal‑driven.
* Self‑motivated and able to work independently and as part of a team.
* Confident approach towards maximising sales opportunities.
* Excellent communication and teamwork skills.
* Dedication to learning and development.
* Flexible to working hours and location.
What We Offer
* Dynamic team where ideas and impact matter.
* Competitive pay package.
* Company pension scheme with option to enhance.
* Generous holiday allowance plus extra wellbeing day.
* Training programme to help you excel.
* Apprenticeship opportunities to develop skills.
* Access to mental health first aiders, wellness sessions and support groups.
* Exclusive discounts across our brands and benefits hub.
* Cycle2Work scheme.
* Long‑service and recognition awards.
* Colleague referral scheme.
About Ryman
Founded by Henry J Ryman in 1893, Ryman has been the go‑to destination for stationery, office supplies, printing, technology, and more for over 130 years. We are part of the Theo Paphitis Retail Group, which also includes Robert Dyas, Boux Avenue, and London Graphic Centre. From our first store on Great Portland Street, we now have over 200 locations and a thriving website and app.
At Ryman, all our teams—from stores to warehouse and Retail Support Centre—are passionate about retail. We put our customers first and work with resilience, innovation and adaptability. If you’re ready to make an impact, this could be the perfect role.
Equal Opportunities
Ryman is an equal‑opportunity employer. We recruit a diverse workforce and follow the Equality Act guidelines. We celebrate difference, encourage everyone to join us, and be themselves at work.
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