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Administrator

Warrington
Bridgewater Community Healthcare NHS Foundation Trust
Posted: 25 February
Offer description

Job summary

An exciting opportunity has arisen to join our District Nursing Service as an Administrator. This is a key role within a busy and supportive community nursing team, where your administrative skills will directly contribute to the delivery of high-quality patient care in the community.

We are looking for an enthusiastic, organised, and motivated individual with previous administrative experience, who is confident in managing a varied workload in a fast-paced environment. You will play a vital role in supporting clinical teams through effective coordination, data management, and communication, helping to ensure the smooth day-to-day running of the service.

The ideal candidate will have strong IT skills, excellent communication abilities, and a proactive approach to problem-solving. Experience working within healthcare or community services would be advantageous, but most important is a solid background in administration and a commitment to teamwork and service improvement. In return, we offer the opportunity to work within a friendly and dedicated District Nursing Service, where your contribution is valued and makes a real difference to patients and staff alike.


Main duties of the job

The post holder will provide comprehensive administrative and secretarial support to the District Nursing Coordinator and wider clinical team, ensuring the smooth, efficient, and effective day-to-day running of the District Nursing Service. The role requires a high level of administrative competence, strong organisational skills, and the ability to work collaboratively within a multidisciplinary team.

The administrator will act as a central point of contact for staff, patients, relatives, and partner agencies, offering a professional, compassionate, and confident service. Key responsibilities include processing referrals across health and social care systems, maintaining accurate electronic patient records, coordinating meetings, managing correspondence, supporting staff induction, and contributing to data collection, audit, and reporting requirements.

The role also involves supporting business continuity through flexible working, including providing cover across locations. The post holder will support service improvement initiatives and promote a positive image of the District Nursing Service at all times.

A commitment to confidentiality, effective communication, and continuous professional development is essential. The post holder will maintain high professional standards, participate in training and performance review processes, and contribute to the delivery of safe, high-quality community nursing services.


About us

Flexible working will be considered for all roles.

Unfortunately, we do not hold a sponsor licence for working Visas.

At Bridgewater, our PEOPLE values shape how we deliver our NHS services in your local community.

They help us deliver our mission to improve local health and promote wellbeing in the communities we serve.

After all, values are about people and they were created in partnership with our staff to reflect what they felt was important to them

Here at Bridgewater our shared values flow through the organisation.

P- Person-centred-We are passionate about individual needs and promote independence in the healthcare we provide..

E- Empowered- We empower our people and encourage new ideas to deliver and create improvements in community care.

O- Open and Honest -We behave in a way that develops relationships based on trust, openness, honesty and respect.

P- Professional-We support our people, so everyone has the right skills and training to deliver outstanding patient care.

L- Locally Lead -We are always learning about our communities and show great pride in being a local provider of health and care.

E- Efficient -We use our resources wisely to provide sustainable and value for money healthcare for our patients.


Details


Date posted

24 February 2026


Pay scheme

Agenda for change


Band

Band 3


Salary

£24,937 to £26,598 a year


Contract

Permanent


Working pattern

Part-time, Flexible working


Reference number

C9835-WA25-137


Job locations

Bath Street Health and Wellbeing Centre

Legh Street

Warrington

WA1 1UG


Job description


Job responsibilities

Bridgewater Community Healthcare NHS Foundation Trust and Warrington and Halton Teaching Hospitals NHS Foundation Trust plan to integrate and form a new organisation on the 1st April 2026. As such, if your start date is on or after 1st April 2026, you will be employed by the newly formed organisation. Should you join Bridgewater prior to this date, your employment will automatically transfer into the new organisation. We are confident that this transition will provide new opportunities and a continued commitment to excellence in patient care.

To provide personal administration and secretarial support for the clinical leads to ensure smooth and efficient running of the service.

To maintain a high professional standard in terms of the performance of duties and in terms of general conduct, including maintaining confidentiality.

To process referrals into and out of the service on both health and social care electronic systems.

To prioritise workload to meet agreed timescales.

To act as a pivotal link of the department for all staff.

To collate data for clinical audit (or other Trust requirements) and generate reports using appropriate office applications.

To organise the induction for new staff and visitors.

Typing of clinical letters / medical reports and other correspondence required by the Team.

To take and transcribe minutes of approved Trust forums, ensuring they accurately reflect the discussions at the meetings.

To be responsible for sourcing, ordering and auditing of clinical supplies and resources.

To maintain effective filing and archiving system.

To maintain health electronic patient records. To act as the Super User for the patient electronic computer system; undertaking data cleanse of information and checking errors and deliver training advice and support for administrative and clinic staff.

To participate in relevant service improvements.

To work flexibly across organisational boundaries as required and to present at all times a positive image of the District Nursing Service.

Business Continuity

To ensure business continuity and support the function of the Warrington District Nursing Service, there will be a requirement to assist with any other administrative duties as required.

Communication:

To liaise and maintain excellent communication skills, both written and verbal, at all levels within the District Nursing Service.

To organise meetings as directed. These may require contact with multi agencies requiring the co-ordination of mutually convenient times.

To assess and action information received, using own initiative and to refer on to appropriate individual if necessary.

To be the first point of contact for clients and offer a professional solution to client queries. To deal with all internal/external mail and redistribution to relevant teams or department.

To be able to communicate effectively and professionally both on the telephone and face to face with patients, and other professionals.

Professional Development:

To participate in protected learning time and attend clinical and administrative staff meetings as required.

To participate in the individual performance review system.

To update administrative / computer skills.

To participate in all statutory and mandatory training in relation to post.

Please see full Job Description attached.

Job description


Job responsibilities

Bridgewater Community Healthcare NHS Foundation Trust and Warrington and Halton Teaching Hospitals NHS Foundation Trust plan to integrate and form a new organisation on the 1st April 2026. As such, if your start date is on or after 1st April 2026, you will be employed by the newly formed organisation. Should you join Bridgewater prior to this date, your employment will automatically transfer into the new organisation. We are confident that this transition will provide new opportunities and a continued commitment to excellence in patient care.

To provide personal administration and secretarial support for the clinical leads to ensure smooth and efficient running of the service.

To maintain a high professional standard in terms of the performance of duties and in terms of general conduct, including maintaining confidentiality.

To process referrals into and out of the service on both health and social care electronic systems.

To prioritise workload to meet agreed timescales.

To act as a pivotal link of the department for all staff.

To collate data for clinical audit (or other Trust requirements) and generate reports using appropriate office applications.

To organise the induction for new staff and visitors.

Typing of clinical letters / medical reports and other correspondence required by the Team.

To take and transcribe minutes of approved Trust forums, ensuring they accurately reflect the discussions at the meetings.

To be responsible for sourcing, ordering and auditing of clinical supplies and resources.

To maintain effective filing and archiving system.

To maintain health electronic patient records. To act as the Super User for the patient electronic computer system; undertaking data cleanse of information and checking errors and deliver training advice and support for administrative and clinic staff.

To participate in relevant service improvements.

To work flexibly across organisational boundaries as required and to present at all times a positive image of the District Nursing Service.

Business Continuity

To ensure business continuity and support the function of the Warrington District Nursing Service, there will be a requirement to assist with any other administrative duties as required.

Communication:

To liaise and maintain excellent communication skills, both written and verbal, at all levels within the District Nursing Service.

To organise meetings as directed. These may require contact with multi agencies requiring the co-ordination of mutually convenient times.

To assess and action information received, using own initiative and to refer on to appropriate individual if necessary.

To be the first point of contact for clients and offer a professional solution to client queries. To deal with all internal/external mail and redistribution to relevant teams or department.

To be able to communicate effectively and professionally both on the telephone and face to face with patients, and other professionals.

Professional Development:

To participate in protected learning time and attend clinical and administrative staff meetings as required.

To participate in the individual performance review system.

To update administrative / computer skills.

To participate in all statutory and mandatory training in relation to post.

Please see full Job Description attached.


Person Specification


Skills and Attributes


Essential

* Demonstrate excellent verbal and written communication skills with patients, carers and other professionals.
* Excellent team player.
* To be able to use own initiative.
* To be able to prioritise workload in order to meet given deadlines.
* Advanced keyboard skills and use of Microsoft applications.


Desirable

* Diary maintenance, both electronic and manual.
* Minute taking.


Sponsorship


Essential

* Do you have the right to stay and work in the UK without sponsorship (share-codes will be checked if applicable).


Job Specific Requirements


Essential

* The ability to travel independently across the Trust
* The ability to work flexibly in accordance with service needs.
* To maintain Health electronic patient records or equivalent.
* To process referrals into and out of the service and support Team Leaders/DNC.


Qualifications


Essential

* 3 GCSEs at grade C or above to include Maths and English or Key Skills equivalent qualification.
* Word and Excel.


Desirable

* NVQ III in Business Administration or equivalent experience.
* Typing to RSA Level or equivalent experience.


Relationships


Essential

* If you are related to a director or have a relationship with a director or employee of an appointing organisation, please state the relationship.


Experience


Essential

* To have proven clerical experience and/or be able to demonstrate administrative knowledge.
* To have proven experience of working within an office environment.


Desirable

* Working within a healthcare environment.
* Experience communicating with clients exhibiting challenging behaviour.
* Experience of working in a multi-professional team.
* Experience of SystmOne or equivalent.
Person Specification


Skills and Attributes


Essential

* Demonstrate excellent verbal and written communication skills with patients, carers and other professionals.
* Excellent team player.
* To be able to use own initiative.
* To be able to prioritise workload in order to meet given deadlines.
* Advanced keyboard skills and use of Microsoft applications.


Desirable

* Diary maintenance, both electronic and manual.
* Minute taking.


Sponsorship


Essential

* Do you have the right to stay and work in the UK without sponsorship (share-codes will be checked if applicable).


Job Specific Requirements


Essential

* The ability to travel independently across the Trust
* The ability to work flexibly in accordance with service needs.
* To maintain Health electronic patient records or equivalent.
* To process referrals into and out of the service and support Team Leaders/DNC.


Qualifications


Essential

* 3 GCSEs at grade C or above to include Maths and English or Key Skills equivalent qualification.
* Word and Excel.


Desirable

* NVQ III in Business Administration or equivalent experience.
* Typing to RSA Level or equivalent experience.


Relationships


Essential

* If you are related to a director or have a relationship with a director or employee of an appointing organisation, please state the relationship.


Experience


Essential

* To have proven clerical experience and/or be able to demonstrate administrative knowledge.
* To have proven experience of working within an office environment.


Desirable

* Working within a healthcare environment.
* Experience communicating with clients exhibiting challenging behaviour.
* Experience of working in a multi-professional team.
* Experience of SystmOne or equivalent.


Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.


Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information


Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.


Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).


Employer details


Employer name

Bridgewater Community Healthcare NHS Foundation Trust


Address

Bath Street Health and Wellbeing Centre

Legh Street

Warrington

WA1 1UG


Employer's website

(Opens in a new tab)


Employer details


Employer name

Bridgewater Community Healthcare NHS Foundation Trust


Address

Bath Street Health and Wellbeing Centre

Legh Street

Warrington

WA1 1UG


Employer's website

(Opens in a new tab)

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