Package Description
Deputy Manager – Adult Residential
Location: Haverfordwest (SA61)
Hours: 35 hours per week
Salary: £14.60 - £15.20* per hour
Level 5 Qualified Salary: £15.10 - £15.70* per hour
Reporting to: Registered Manager
About Us:
The Haven in Haverfordwest provides specialist support for 14 adults with Mental Health needs, Acquired Brain Injuries, Learning Disabilities and Physical Health needs. We will encourage and motivate each person to feel good about themselves and support them to gain confidence and do the things that are important to them and ultimately to lead happy and fulfilled lives. Everybody supported at The Haven will have a voice about what matters in their lives and our support is focused on ensuring that their voice is heard about every aspect of their lives.
What You’ll Do:
As Deputy Manager, you’ll play a pivotal role in shaping the daily operations of our supported living services. You’ll lead and inspire a team of support staff, ensuring that we deliver outstanding care and support in line with regulatory standards (CQC/CIW). We offer you the autonomy and responsibility to make a difference while developing your leadership skills in a fast-paced, rewarding environment.
Key Responsibilities:
* Lead by Example: Manage, inspire, and motivate a team of support workers. You’ll be hands-on, supporting them while creating a positive, inclusive work culture where everyone thrives.
* Service Coordination: Oversee the daily operations of our services, ensuring person-centred care is delivered and that we comply with CQC/CIW regulations. Your organizational skills will be key to ensuring smooth operations.
* Rota Management: You’ll take charge of scheduling to ensure that we have the right people in the right places, keeping staffing levels flexible and efficient.
* Quality Control: Conduct audits and assessments, ensuring that we continue to meet the highest standards. You’ll be the driving force in maintaining a culture of continuous improvement.
* Supportive Leadership: Provide mentorship, training, and guidance to your team, helping them grow in their careers. You’ll also be involved in crisis management, safeguarding, and ensuring all support plans are delivered effectively.
What We’re Looking For:
* Proven experience in managing and leading a team
* Deliver high standards of person-centred care and support, working closely with residents
* Support the Home Manager in achieving financial targets for the home
* Ensure compliance with CQC regulations and internal company standards
* Take responsibility for the overall management of the home in the absence of the Registered Manager
* Full UK driving license and access to a vehicle required for travel between sites
Why You’ll Love It Here:
* Competitive Pay & Benefits: Competitive salary with clear career progression. If you're Level 5 qualified, there’s a great salary package on offer!
* Career Development: We invest in you! Paid training, qualifications, and development opportunities – we’re all about helping you level up your career.
* Work-Life Balance: 5.6 weeks annual leave to keep you recharged, plus flexible overtime options.
* Perks & Discounts: Access to discounts with high street retailers, on holidays, and even for car purchases through the Blue Light Card. Plus, we cover your DBS check!
* Supportive Environment: You’ll be part of a supportive and inclusive team that values your ideas. Regular supervisions and team meetings ensure you have everything you need to succeed.
* Impactful Work: Make a tangible difference in the lives of vulnerable adults. This isn’t just a job – it’s a chance to be a leader in a growing, values-driven organization.
If you’re a driven professional ready to take the next step in your career and lead a team that truly cares, we’d love to hear from you!
About Keys Group
Keys Group supports over 2,500 individuals across England and Wales through its three divisions: Accomplish, providing specialist residential, supported living, and accommodation for adults with learning disabilities, autism, mental health needs, and brain injuries; Keys, offering education and care for children and families through schools, children’s homes, supported accommodation, and family assessment centres; and Peak, delivering indoor and outdoor adventure activities across four UK centres, including bespoke education programs and confidence-building activities like bushcraft, climbing, and canoeing.
Keys Group are very proud to have signed the Armed Forces Covenant that means we have made a commitment to welcoming service personnel, veterans and military families into the group. We are delighted to have veteran friendly policies, offer a Veterans Peer Support Network within our teams and are able to offer Military Awareness and support to our colleagues.
As part of our commitment, we will offer a guaranteed interview to current and former service personnel providing that they meet the criteria of the role that they are applying for. If you feel that you meet the criteria for this, please ensure that you have your military experience detailed on your CV for one of our resourcing team to get in touch.