Job Description
Registration & Booking Clerk - Southern Health & Social Care Trust - Portadown Join the team at the Southern Health and Social Care Trust as a Registration & Booking Clerk and play a key role in implementing strategic modernisation and development of the pathway for GP and other referrals within the Trust. About the role:
1. £12.75 per hour
2. Location: Initially Magowan Buildings, Portadown, moving to Lurgan from June 2026
3. Full time (37.5 hours a week)
4. Duration: Temporary, ongoing until 14/08/2026
What you'll be doing in this role:
5. Fully implement the partial booking process, telephoning patients as required and the associated administrative processes in accordance with departmental protocols.
6. Deal with incoming /outgoing mail and ensure that mail is distributed appropriately to relevant patients in a timely manner.
7. To co-ordinate and process a range of correspondence in accordance with agreed procedures within the area of responsibility.
8. To ensure that work for which responsible is processed in a timely manner in accordance with agreed performance standards and that any derogation is brought to the attention of their line manager.
9. To prioritise workload in accordance with expected outcomes.
10. Deal with routine queries, referring to their line manager when necessary.
Criteria:
11. 4 GCSEs at Grades A-C including English Language AND 1 years’ experience in a clerical / administrative role OR 2 years’ experience in a clerical / administrative role. OR,
12. 2 years’ experience in a clerical / administrative role. AND,
13. Experience in the use of Microsoft office Word or equivalent.
If this sounds like the next step in your career, we’d love to hear from you! Even if you don’t meet every listed requirement, we encourage you to apply – we may have other suitable roles for you.