Contract Opportunity: ServiceNow Business Process Consultant Financial Services
Location: London (Hybrid)
Contract Type: 6 Months (Outside IR35)
Day Rate: Competitive, based on experience
Start Date: ASAP
Join a leading financial institution undergoing a major digital transformation. This organisation is investing heavily in ServiceNow to streamline operations, improve compliance, and enhance customer experience across its global footprint.
Were seeking a ServiceNow Business Process Consultant to support the design and optimisation of workflows across key modules including ITSM, HRSD, and GRC. Youll work closely with stakeholders to map current processes, identify gaps, and implement scalable solutions using ServiceNow best practices.
Lead workshops to gather and analyse business requirements.
Design and document end-to-end business processes aligned with ServiceNow capabilities.
Collaborate with technical teams to translate process designs into platform configurations.
Drive process improvements and automation across IT and business functions.
Ensure alignment with regulatory and compliance standards (e.g., Support UAT and change management activities.
Proven experience as a Business Process Consultant within ServiceNow projects.
Strong understanding of ServiceNow modules: Experience in financial services or regulated environments.