Overview
Seniority level: Not Applicable. Employment type: Contract. Job function: Other. Industry: Broadcast Media Production and Distribution. Location: Reading, United Kingdom with expectations of eligibility to live/work in the UK.
Job Description
Provide efficient service for guest registration and departure; maintain accurate guest accounts and provide accurate, helpful information.
Attend to all incoming calls via the switchboard in a professional and polite manner, constantly striving to provide Total Customer Satisfaction.
Maintain strict security procedures to ensure guest confidentiality and safety.
Qualifications
* Some experience in retail, hospitality or a customer facing role
* Excellent communication skills
* Strong organisational skills
* A positive, can-do attitude
Benefits and Additional Information
* £12.81 per hour
* Free night stays in UK hotels and up to 30% discount in Accor Restaurants (T&C Applies)
* Discounted hotel rates worldwide in Accor Hotels
* Access to Accor Academy for learning and development
* Wellbeing support in professional and personal life
* Opportunities across 5000 hotels in over 100 countries
* Contribute to inclusive and sustainable initiatives
* Must be eligible to live and work in the UK with a current work visa
Admin Notes
Due to high volume of applications, only selected candidates will be contacted. Every application is reviewed carefully.
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