Overview
Join our team at M&S as a Customer Assistant in our Foods section, where you\'ll champion our high-quality products, great value offers, and excellent customer service. We\'re seeking passionate individuals who take pride in their knowledge of M&S Food products and are excited to share it with our customers.
Working pattern
* Monday 17.00-21.00
* Tuesday 17.00-21.00
* Saturday 17.00-21.00
Responsibilities
* Serve our customers efficiently, both on the shop floor and at service points
* Keep the store clean and tidy, ensuring shelves are stocked with product
* Monitor and deliver on daily sales targets, priorities, promotions and selling opportunities
* Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store
* Build expert product knowledge to sell and recommend our products and services
* Utilise digital tools and in-store devices to enhance the customer experience
Key capabilities
* High levels of customer service
* Attention to detail and commitment to excellent work
* Open to feedback and able to act on it
* Ability to plan and manage own workload efficiently
* Strong communication skills
* Adaptable to changing situations
* Builds positive relationships by being a good listener
* Good level of digital capability
Everyone’s Welcome
Marks & Spencer is committed to Inclusion, Diversity and Equal Opportunities in recruitment and employment. We offer flexible working options and welcome applicants who require reasonable adjustments to participate fully in the recruitment process.
If you require reasonable adjustments to any part of the recruitment process, please share your requirements with us when completing your application. We will strive to ensure a fair and transparent assessment.
Seniority level
* Entry level
Employment type
* Part-time
Job function
* Other
Industries
* Retail
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