Dynamics Support Consultant Up to £35k + Benefits | Lincoln Based | Hybrid Working Available
My client, a well-established end user based in Lincoln, is looking for a proactive and enthusiastic ERP / Dynamics Support Consultant to join their internal IT team. This is a great opportunity for someone with strong Dynamics 365 Business Central or general ERP knowledge to provide hands-on support and contribute to the continued improvement of core business systems.
Role Responsibilities
Provide day-to-day support for internal users across Dynamics 365 Business Central or other ERP platforms
Manage and resolve incoming support tickets related to system functionality and user queries
Work closely with departments including finance, sales and operations to troubleshoot and resolve ERP issues
Support configuration tasks, data maintenance and basic system changes
Liaise with external support partners and vendors for escalated technical issues or customisations
Maintain documentation on recurring issues, fixes and user guides
Assist with onboarding and training of new users on ERP processes and best practices
Support testing and rollout of new features, updates and integrations
Knowledge & Skills
Experience supporting ERP systems such as Dynamics NAV, Business Central
Good understanding of finance or operations workflows
Strong analytical and problem-solving skills
Excellent communication and stakeholder engagement abilities
Attention to detail with a proactive attitude toward learning and improvement
Experience working in an end-user environment is preferred
What’s on Offer
~ Salary up to £35,000
~25 days holiday plus bank holidays
~ Opportunities to progress into systems analyst or ERP project roles
~ Friendly and supportive team environment
~ Comprehensive benefits package