We’re looking for a Salesforce Administrator to join our growing team. Day to Day You’ll Be: In the first 90 days: * Focused on our CRM program to deliver top-notch functionality for Sales, Operations, and Marketing teams * Ensure consistent global processes across departments * Participate in backlog refinement to assist Product Owners with Salesforce capabilities and evaluate the pros and cons of specific implementation options * Configure and develop Salesforce functionality aimed at enhancing the Customer Experience for our Operations teams Beyond 90 days: * Continue to enhance the functionality and capabilities of the platform for our Service, Support, and Operations groups * Contribute your expertise to evolve the development team’s operating mode * Provide guidance on Salesforce capabilities to the business community Essential Skills & Experience: * Bachelor’s degree required - Computer Science, MIS or equivalent * Experience with Salesforce clouds with focus on Service and Experience Clouds * Demonstrated experience and knowledge of relational databases, data modeling, unit testing, and ETL tools * Experience with Agile development methodologies such as SCRUM and Kanban * Experience with web services (REST & SOAP, JSON, LWC, XML, APEX, VisualForce, and SOQL, etc.) a plus Desirable Skills & Experience: * Track record years’ of experience in software development with 3 of those years working on the Salesforce platform in an admin capacity * Direct experience working on CRM projects for middle market and enterprise size companies * Working knowledge and experience with complex business systems integration as well as object-oriented design patterns and development * Force Platform Certified Administrator Certification * Force Platform Certified Developer and AI Specialist Certifications