This role is a hybrid role, with 3 days working from home and 2 in the office No matter where you are in your career – or where you want to be – we’re here to create a great place to work where you can grow, perform and love what you do. At Cromwell, we’re all individuals, with unique backgrounds and personalities. But we have one thing in common: delivering exceptional service for our customers. And we do this through our purpose of Keeping Industry Working. As an Inside Sales Account Manager, you will support the business development of our sales functions by exploring new possibilities and trying out new solutions for our customers using a variety of communication methods. Working together for our common goal of being the easiest company to deal with by driving to improve results and ensuring we deliver the right solution first time. What will you do on a normal day? Proactively identifying new business opportunities and upselling to existing customers, identifying the most cost-effective solution Providing exceptional customer satisfaction Implement an activity plan to meet and exceed revenue and gross profit targets. Closing additional business and gaining long term business relationships through objection handling Maintaining our customer database detailing contact with customers Sell the Cromwell Value Proposition What are we looking for? Have previous telephony, high volume sales experience within a target driven environment Be able to work to targets and KPIs Customer service experience Previous knowledge of the Maintenance Repair and Operations market ideal but not essential Receive monthly commission based on targets, in addition to annual salary. In return you will receive : Competitive annual leave allowance with annual purchase scheme Group Personal Pension Company Funded Healthcare Cash Plan Commission scheme paid monthly Cycle to work scheme Commitment to employee development plans 24/7 Wellbeing and Employee Support” Other benefits include: Company Sick Pay, Company Maternity & Paternity Pay, Discount Benefits Platform and Discounted Cromwell Products.