Job Details
Job Title: NOC Analyst/NOC Support Engineer
Location: Redhill
Shift work: 4 on 4 off
Salary: £27000 - £40000 per annum; £23,000 - £40,000 DOE + 3.5% shift allowance + bonus
Security Clearance: Must be eligible for SC
Start date: ASAP
Contact: Charlie Cameron
Email:
Published: 1 day ago
Overview
My client is a leading Global independent provider of satellite communications and IT management solutions, delivering a service for their Global customer base across the complete technical portfolio.
Responsibilities
* Provide 2nd line technical support and customer service for all technical service issues, across a multitude of technical solutions, utilising multi carrier bearers (Ka/Ku/L Band, LTE), Bespoke Virtual Environments and associated infrastructure.
* Carry out IP traffic analysis, investigate routing and switching faults across both local and remote infrastructure, including Wireless standards.
* Carry out RF analysis and interpret satellite link statistics to help resolve satellite related problems and to provide ad hoc network reports as requested by both internal and external customers.
* To proactively monitor the GCSC networks, investigate alarms, issue outage reports, act on high usage alerts and resolve any and all service issues whether overall network or remote customer related, escalating where appropriate.
Qualifications
* Ideally CCNA OR JNCIA although not essential
Benefits
* Shift Allowance
* Competitive Salary
* Annual bonus based on company and individual performance
* Pension matched up 7.5%
* 25 holiday days per year, plus bank holidays
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