Location: Beeston, Nottingham, NG9 1LA or Farringdon, London EC1N 8JS
Salary Banding: £38,445 - £40,468 (Beeston)
£40,446 - £42,574 (London)
Contract Type: 12 Month Fixed Term Contract based on a 37.5 working week.
As a Skills & Training Lead with MTVH you will find this an exciting role, where you will have the opportunity to create and develop the future of training and development within our Customer Services directorate which includes our Housing, Customer Services, Community Investment and Care & Support functions.
Working with colleagues from across the directorate, as well as other key stakeholders such as our central Learning & Development and Health & Safety teams, you will identify training requirements, design solutions and develop a training offer which supports our colleagues to do their jobs brilliantly and helps invest in and develop talent within the directorate. In doing so, you will play a key role in ensuring we deliver the best possible outcomes for our customers through high quality training provision.
This will include working with the colleagues across the directorate to develop training modules and packages for their areas of expertise and working with operational leaders to develop learning pathways and set out mandatory training for colleagues based on role, skill requirement or service.
What you'll need to succeed
A highly motivated and organised individual, you will have a passion for supporting others to learn, as well as proven experience in training design and development. You will also be comfortable in delivering training across a range of platforms, including in person and remote classrooms, e-learning and written training resources. You will have strong digital literacy, ideally with experience of implementing digital and/or blended learning programmes.
A confident communicator at all levels, you will have strong presentation, facilitation and delivery skills, and experience of working with multiple stakeholders effectively. You will be a strong and enthusiastic advocate for learning, able to embed new training offers and engage colleagues in learning opportunities.
Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England.
We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people.
We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities.
A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector.
In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them.
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