Key Responsibilities
A. HR Operations & Employee Life Cycle Management
* Oversee the maintenance and accuracy of employee personnel files, ensuring all mandatory documents are complete and compliant.
* Review and approve updates to employee records, contracts, letters, and HR documentation.
* Ensure timely and accurate processing of onboarding, probation, confirmations, and offboarding activities.
* Supervise junior team members to ensure smooth HR administrative operations.
B. HR Systems & Data Management
* Oversee administration of HRIS systems, ensuring data accuracy, process automation, and timely updates.
* Develop HRIS-based reports, dashboards, and metrics for internal stakeholders and leadership.
* Implement improvements to HR systems to enhance efficiency and reporting quality.
C. Recruitment & Talent Acquisition
* Lead end-to-end recruitment for open roles, including sourcing, screening, shortlisting, and coordinating interviews.
* Guide hiring managers on recruitment processes and best practices.
* Review and approve offer letters, contracts, and recruitment-related documentation.
* Ensure recruitment database accuracy and oversee compliance with internal and regulatory hiring policies.
D. Induction & Onboarding
* Oversee the monthly induction programme for all new joiners.
* Ensure induction materials, sessions, and documentation are accurate, up to date, and delivered effectively.
* Ensure timely completion of onboarding forms and payroll inputs.
E. Employee Relations & Support
* Act as the first escalation point for employee queries related to HR policies, systems, and processes.
* Assist the Head of HR in managing employee relations issues and providing guidance to employees and managers.
* Promote a positive work environment through strong employee engagement practices.
F. Vendor & Payroll Coordination
* Oversee vendor management activities including procurement, contract management, and invoice processing.
* Ensure accurate preparation and submission of new joiner documentation and other HR inputs for payroll.
G. HR Policy, Compliance & Reporting
* Assist in developing, implementing, and reviewing HR policies and procedures.
* Ensure HR operations comply with legal, regulatory, and audit requirements.
* Prepare monthly HR reports for management review.
H. Team Support & Leadership
* Provide guidance, training, and support to junior HR team members.
* Act as a cover for team members during leave or absence.
* Lead HR projects and initiatives to improve efficiency, employee experience, and operational processes.
Competencies & Skills Required
A. Technical Skills
* Strong proficiency in MS Word, Excel, PowerPoint, and HRIS platforms.
* Solid understanding of HR operations, recruitment, and employee life cycle processes.
* Experience with HR documentation, compliance, and process management.
B. Behavioural & Leadership Skills
* Excellent verbal and written communication skills with the ability to interact professionally at all levels.
* Strong organisational and time management skills.
* High level of accuracy and attention to detail.
* Ability to handle confidential information with discretion.
* Strong customer service orientation and ability to resolve employee queries effectively.
* Ability to work independently while supporting team objectives.
Qualifications & Experience
* Bachelor’s degree in Human Resources or related field (Master’s preferred).
* 3–6 years of HR experience, with at least 1–2 years in a supervisory or senior HR role.
* Experience in HR operations, recruitment, and HRIS administration is essential.