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Job Description
Vacancy type: Permanent, part-time
Location: Portobello Store
Salary: £16,825.38 per annum + benefits
Hours per week: 26.5 weekdays/weekends
Closing date: 23rd May. We are reviewing applications as they are received, so we encourage early application.
Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, delivering community nursing and hospice care across all 4 nations. Our retail stores support our mission by generating revenue, raising awareness, and engaging communities.
Join our team in a dynamic retail environment where your proactive attitude makes a difference. We seek courageous individuals who take initiative, considerate team players who prioritize customers, and trustworthy colleagues proud of their work. If you enjoy collaboration and helping others, we want to hear from you.
Role Overview
As an Assistant Retail Manager, you will support the team to encourage sales, deliver excellent customer service, and maintain high standards of stock presentation and store cleanliness.
Responsibilities
1. Assist the Retail Manager in maximizing sales through high standards of display, proper stock rotation, and accurate pricing of donated items.
2. Maintain merchandising awareness, stay updated on trends and competitors.
3. Maximize Gift Aid income and oversee the display and administration of bought-in goods, minimizing stock loss.
4. Engage customers and coach volunteers and staff to promote donations, charity contributions, and loyalty scheme sign-ups.
5. Engage with the community to encourage repeat visits, donations, volunteer recruitment, and involvement.
6. Support the Retail Manager in volunteer recruitment and management, ensuring adherence to Marie Curie procedures.
7. In the manager's absence, take responsibility for store operations.
Key Criteria
* Previous retail experience, preferably in fashion/clothing.
* Experience in cash handling and financial procedures, including sales record keeping.
* Excellent interpersonal and communication skills with a customer-first approach.
* Ability to work independently and as part of a team.
* Strong organizational skills and workload prioritization.
* Understanding of health and safety in retail.
* Experience in managing and motivating volunteers is desirable.
Please see the full job description here.
For more information or an informal chat, contact Graham Hall via email at Graham.Hall@mariecurie.org.uk.
Application Process
* Send your CV and cover letter explaining your experience, how you meet the person specification, and why you want to work with Marie Curie.
* This role involves sole responsibility for store operations, including lone working. Applicants must be 18 or older.
Benefits
* 25 days annual leave (excluding Bank Holidays)
* Group Personal Pension Scheme (employer matches contributions up to 7.5%)
* Loan schemes for bikes, computers, and season tickets
* Professional development opportunities
* Training programmes
* Wellbeing and Employee Assistance Programmes
* Enhanced bereavement, family, and sickness benefits
* Blue Light Card membership
* Subsidised Eye Care
Marie Curie values diversity and is committed to safeguarding and creating an inclusive workplace. We support reasonable adjustments during the application process. Contact recruitment@mariecurie.org.uk for support.
About Us
We are a passionate team of over 4,400 staff and 12,000 volunteers, dedicated to supporting those living with terminal illnesses and their families. Our care, guidance, and support help them make the most of their time. Our warmth, creativity, and care make a difference in people's lives, especially in their final days and hours.
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