Our client is a highly respected independent business with an established reputation for excellence and long-standing client relationships. They are now looking to welcome a Sales Administrator to their Wellington office in a full-time, office-based position, offering a salary of up to £30,000 depending on experience, alongside attractive bonus opportunities. This is more than just an administrative role; it’s an opportunity to become part of a business that genuinely values doing things properly. Known for their meticulous approach and unwavering commitment to customer satisfaction, they have built their reputation on reliability, attention to detail and consistently high standards of service. It’s an ideal opportunity for someone who thrives in a structured yet busy setting, enjoys being relied upon, and takes satisfaction in ensuring processes run smoothly from start to finish. The Role * Receive and process sales orders via phone and email * Ensure all order information is fully completed and correctly recorded within internal systems * Coordinate with purchasing, accounts and stores to ensure timely and accurate order fulfilment * Share responsibility for answering incoming calls and responding appropriately * Handle customer enquiries and provide clear information on products, pricing and delivery schedules * Follow up leads and quotations to support sales growth and identify upselling opportunities * Maintain and update the CRM system accurately * Monitor online stock levels and raise purchase orders as required * Liaise with suppliers and track shipments * Assist with warranty claims, courier insurance claims and remote collections * Support general office administration About You * Excellent communicator * Strong attention to detail * Confident using computer systems * Organised and able to manage a varied, fast-paced workload * Previous experience in a similar role (preferred but not essential) * Positive attitude with a willingness to learn Elite Staffing Solutions are acting as an employment agency in relation to this vacancy