Key Responsibilities Maintain all models specific to a modality ( PET CT) in the assigned area. Perform total system level trouble-shooting on complex multi-symptom problems. Communicate clearly with end-users and department managers on equipment status; maintain customer satisfaction. Share best practices. Maintaining documentation of performed tasks. Supervision of entrusted tools. Cooperation with the team of Engineers in Europe in solving technical issues Qualifications and experience BSC in Engineering Qualified Technician/ Engineer or equivalent professional experience in medical devices, advantage: relevant Field Service experience Technical analytical skills Valid driving license, active driving experience