Reception Manager
Location: Alvaston, Derby, but able to travel
Salary: Negotiable based on experience HOURS: 37 hrs-39hrs a week
Our client is a Medical Centre in the Alvaston area. As a Reception Manager you will be responsible for the overall day-to-day running of the Reception department and the ON CALL daily rota reporting to and supporting the Operations Manager.
Core responsibilities will involve:
* Day-to-day operational management, working closely with and supporting the Reception, all clinical and admin teams
* IT processes
* Oversee Reception Rotas
* Competent in Relevant signposting
* Liaise closely with Department leads
* Plan and amended all Clinical Rotas on Systmone
* Manage patient issues including enquiries, complaints etc before passing any on to the Operations manager if necessary.
* Supporting the Operations Manager with projects to develop and implement processes to achieve clinical targets, including QOF, enhanced services and flu campaigns
General
1. Be familiar with all functions of TPP Systmone and applications, plus national and local quality standards for primary care
2. Undertake regular delegated tasks and special projects as delegated by Operations Manager
3. As necessary, attend any meetings as requested on behalf of practice and undertake any follow up action
4. Assist Op...