Salary: £70,000 - 70,000 per year Requirements: Proven experience with enterprise tooling and relevant certifications Strong hands-on experience with tools such as BMC TrueSight, BMC Discovery and Splunk Experience with agent deployment, product installation and customisation Knowledge of SNMP MIB management Solid experience across Windows, Linux and AIX environments Scripting skills in Python and/or PowerShell Understanding of networking concepts and protocols Experience with monitoring tools such as Zabbix, Nagios, SolarWinds, HP OpenView or IBM Tivoli Experience with automation and system integration (e.g. REST APIs) Responsibilities: Act as a trusted point of contact for clients, providing technical guidance and operational support Deliver both BAU (RUN) support and project-based work across enterprise environments Create and maintain event management policies and operational tooling solutions Perform high-level system analysis to support client requirements and improvements Install, configure, customise and manage tooling platforms and monitoring solutions Build and maintain dashboards and reporting tools for operational insight Produce clear technical documentation and architectural diagrams Collaborate with internal teams and Project Managers to deliver successful outcomes Develop automation scripts and integrations to enhance system efficiency Technologies: IBM Support Linux PowerShell Python REST Splunk Windows Zabbix More: We are excited to offer a fantastic opportunity for an Operational System Support Engineer to join our high-performing Hosting & Tooling team in Corsham, working in a hybrid setup with 3 days onsite. You will support critical, large-scale environments within the public sector and play a key role in ensuring our systems are stable, secure, and optimized. We pride ourselves on our commitment to ongoing development and technical depth through hands-on experience, and we value problem solvers who enjoy collaborating with talented engineers and analysts. last updated 16 week of 2026