Operations Assistant Job Description
We’re growing and looking for an Operations Assistant to support our daily property management tasks and coordinate with tenants, landlords, and contractors.
Key Responsibilities
1. Day-to-day management of tenant and landlord queries.
2. Coordinate maintenance with our manager.
3. Support check-ins, check-outs, and complaint resolution.
4. Draft tenancy documents and legal letters.
5. Help improve internal systems and workflows.
6. Schedule viewings & assist in tenant referencing.
7. Report and data management.
8. Act as main point of contact for all parties involved.
Skills & Profile
* Excellent written and verbal communication.
* Strong problem-solving skills.
* Detail-oriented and well-organized.
* Comfortable multitasking.
* Confident using Office, Google Drive, and Trello or CRMs.
* Experience in lettings or customer service is a bonus but not required.
* Hands-on, proactive, and team-oriented.
* Fluent in English & Spanish (other languages are a plus).
Why Join Us?
We’re a lettings agency with a friendly, fast-paced environment, focused on delivering quality and efficiency. You'll grow with us while making a real difference in our team and clients' lives.
Additional Information
* Experience: Not required
* Languages: English – Advanced, Spanish – Advanced
* Employment: Full-time
* Starting time: Immediate start!
About BlueHome Agency
Be part of a supportive team where your growth and development truly matter.
About BlueHome: a family-run letting agency based in London, committed to delivering a truly personalised service to landlords and tenants.
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