1. Opportunity to join a business offering genuine career progression
2. A supportive working environment within a team who genuinely collaborate
About Our Client
3. A front line commercial service provider, providing multiple service solutions
Job Description
4. Processing invoices (including any exceptional invoicing such as 1:1) on a timely and accurate basis
5. Ensure that where appropriate, all accrued/deferred income journals are processed, reporting any aged accrued income to Finance leadership
6. Deal with invoice queries in a sensitive, but efficient manner
7. Ensuring that the sales ledger team provides a high quality service to internal and external stakeholders
8. Ensuring that receipts are recorded promptly (liaising with the Finance Officer - Bank), in full and allocated on a timely and accurate basis
9. Setting up new accounts, processing administrative changes, price modifications and other account variations on the accounting system
10. Seek to diligently undertake credit control on all responsible accounts, expediting to Finance leadership and accounts that breach the internal metrics; supporting any remedial action being taken to recovery any amounts due
11. Report, through agreed key performance indicators and metrics, all debtor amounts, actions and communications undertaken
12. Processing of refunds, credit notes and adjustments
13. Liaison with other colleagues to ensure that anomalies are investigated/queries dealt with in a timely manner
14. Investigation of all credit balances and where appropriate raise additional invoices to recognise any income due
15. Liaison with all stakeholders as appropriate in a professional manner ensuring all relationships are maintained
16. Ensure that all financial spreadsheets requiring sales ledger and invoicing information are updated regularly and on a timely basis; supporting the reporting of all Key Performance Indicators for the Finance department
The Successful Applicant
17. Good working knowledge of Microsoft Excel, Word and Outlook
18. Excellent customer service experience - dealing with enquiries/complaints both face to face and over the telephone
19. Experience of handling confidential information
20. AAT qualified or seeking to complete study of a suitable accounting qualification is desirable but not essential
21. Willingness to undergo a satisfactory enhanced DBS check and to register with the DBS Update Service OR hold a satisfactory enhanced DBS check for the correct workforce plus existing registration for the DBS Update Service
What's on Offer
Training, support, and a very steady sector to be part of. Supportive leadership and colleagues who cover for each other.