About The Job
An exciting opportunity has arisen for a Laundry Valet Assistant to join the team at Jumeirah Carlton Tower. The Laundry Valet plays a key role in delivering the highest level of personal guest service by managing guests’ laundry, dry cleaning, shoe care, and wardrobe presentation. This role is suited to someone discreet, detail-oriented, and service-driven, with an eye for precision and presentation.
Responsibilities
* Collect, process, and deliver guest laundry and dry cleaning in a timely, accurate, and professional manner, ensuring all items are handled with care and recorded correctly.
* Inspect garments for stains, damages, or valuables; report discrepancies and ensure appropriate action is taken.
* Press, fold, or hang guest clothing to the highest standards based on guest preferences and care instructions.
* Assist with unpacking, packing, wardrobe organisation, and dressing support when requested by guests.
* Provide shoe care services, including cleaning and polishing, and manage minor clothing repairs or coordinate tailoring needs.
* Maintain the valet area in a clean and organised condition, ensuring proper use of equipment, chemicals, and compliance with safety and hygiene standards.
About You
* Strong attention to detail and organisational skills
* Excellent grooming and personal presentation
* Discretion and professionalism when handling guest belongings
* Good communication and interpersonal abilities
* Previous experience in a similar role in luxury hospitality is preferred
* Basic tailoring or sewing knowledge is an advantage
About The Benefits
* Supportive and inclusive work environment
* Access to Learning & Development programmes and clear career pathways
* Opportunities for internal mobility within our global network
* Colleague discounts on food, beverage, and hotel stays worldwide
* Health care and insurance benefits
* Competitive salary + excellent service charge
* Extra holiday for significant Birthdays (21, 30, 40, etc.)
* Jumeirah perks website access – discount
* Dry cleaning of uniform or business attire
* Meals on duty
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Other
* Industries
* Hospitality
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