Role: Sales Support Assistant
Working Hours: Monday – Friday: looking for a candidate with flexible timings; will be discussed during the interview.
About us: Theo's food company is first and foremost a family run business with a real passion for food and as such we take great pride in and are committed to delivering the highest standard of customer care and service.
It all began in 1990 when our company founder started to market and sell a unique blend of marinated chicken in the town of Burntwood in Staffordshire, from which Theo's food company was born.
We are a busy fast-growing poultry manufacturing company that requires Sales Support Assistant to join the Sales team. We require someone who is reliable, hardworking, has excellent communications skills and good attention to detail.
For more Information please visit our Website at
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Job purpose:
* To provide administrative support for the deputy Head of Sales and wholesale sales manager/team.
* Day to day customer interface for wholesale customers.
Accountabilities:
* Accurate order taking and processing.
* Provide information to the planning team to ensure that customer demand is met.
* Effectively communicate customer requirements/queries/concerns to relevant team members.
Job Responsibilities:
* Opening new accounts and maintaining existing ones.
* Taking orders/enquiries from customers and communicate to relevant teams within the business.
* Update price lists for all customers when directed to do so.
* Maintain and update P2P catalogues when required.
* Maintain and update the info on SAP for customers/products.
* Manage efficiently all correspondence with customers to ensure satisfaction whilst maintaining the needs of the Theo's business.
* Engage with customers to maintain sales, but to also explore new opportunities (upsell where possible by offering additional or alternative products).
* Help to forecast customer demand by monitoring sales and engaging with customers.
* Produce reports and statistics when required for customers.
* Support your Manager by completing any reasonable tasks requested by them.
Essential Requirements:
* At least 1 year of experience in the similar role.
* Must be competent using Microsoft programs (Email, Word, Excel etc.) with the aptitude to learn new software & systems.
* Excellent written & verbal communication skills.
* Ability to follow instructions clearly & concisely.
* Ability to prioritize workload.
* Must be able to work independently.
* Reliable, hard working and excellent attention to detail.
* Willing to learn.
What we offer:
* Flexible and dynamic work environment
* Competitive compensation
* Access to ongoing training and development programs
* Countless opportunities to grow within the company
Job Types: Full-time, Permanent
Benefits:
* Canteen
* Company pension
* Free parking
* On-site parking
Ability to commute/relocate:
* Walsall WS9 8UY: reliably commute or plan to relocate before starting work (required)
Experience:
* Sales support: 1 year (required)
Language:
* English (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person