Hotel Manager – Luxury Hotel (Day-to-Day Operations)
Location: UK (Confidential) • Salary: Competitive + Bonus + Benefits
Recruiter: James Webber Recruitment
A rare opportunity for a polished Hotel Manager to take ownership of the day-to-day running of a prestigious luxury hotel. You’ll be the visible leader on the floor—driving standards, service, and team engagement across Rooms, F&B, Spa/Leisure, and Events.
The Role
* Lead daily operations, delivering consistently exceptional guest experiences.
* Coach, motivate and develop HODs; build a high-performance, service-led culture.
* Ensure brand/AA standards, SOPs, H&S, and compliance are met at all times.
* Oversee service delivery across Front Office, Housekeeping, F&B, and M&E.
* Manage rotas, payroll controls, and operational efficiencies to agreed KPIs.
* Act as Duty Manager presence; resolve issues swiftly with a guest-first mindset.
* Partner with the GM on projects, refurbishments, and continuous improvement.
About You
* Proven leadership in high-end hotels (4/5-star, red star or luxury independent).
* Strong floor presence with excellent standards, detail, and guest recovery skills.
* Confident people manager with a track record of team development and engagement.
* Solid knowledge of Rooms & premium F&B, events operations, and luxury service.
* Calm, hands-on operator with superb communication and owner/stakeholder relations.
What’s on Offer
* Competitive base + performance bonus + benefits
* Autonomy to shape daily operations and guest journey
* Career progression within a respected luxury portfolio