At South West Water we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate. We’re proud to be responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area. And we have huge ambitions. Not only are we committed to reaching net-zero by 2030, but we’ve also partnered with Wildlife Trusts, National Parks and local partners to help ensure a better future for generations to come. So, if you want to be part of a diverse team where opportunities flow and fresh ideas are welcomed, #JustAddWater.As a Maintenance Planner you will assist the area Mechanical and Electrical (M&E) Maintenance function with administration, organisation, planning and scheduling of work on M&E assets and systems, liaising with operational functions within the business to provide support and maintain communication. You will be the point of contact for administrative support for the team, handle telephone enquiries where appropriate and raise purchase orders and work orders, as well as completing data entry for work programming and reports. As part of your role, you will support the local M&E Technicians with administration, vehicle compliance, PPE requests, tools and equipment ensuring efficiency of maintenance is achieved.
What You'll Be Doing:
1. Monitor inboxes and workflow queues and assist in dealing with operational customers when appropriate.
2. Liaise with relevant departments in SWW to provide support and maintain effective communication.
3. Work order creation and allocation, assisting the Area Maintenance Manager with scheduling of responsive and planned workloads.
4. Work with the M&E Regional Maintenance Manager and Area M&E Maintenance Manager to maintain accurate reports and ensure SLA’s are met, ensuring all records are maintained and kept up to date.
5. Manage the vehicle fleet for the designated area, to ensuring the vehicles are compliant with South West Water Transport policies and procedures.
6. Support the M&E Technicians with supply of PPE, tools, and equipment to ensure efficiency of maintenance is achieved.
7. Arrange meeting venues, hotel, travel, and vehicle hires through the agreed Procurement procedures and systems as required by the management team, raise purchase orders for suppliers, M&E Supply Chain and enter receipts for deliveries.
8. Deal with field, depot and administration requests including ordering materials and consumables.
9. Take minutes of meetings as and when required as well as recording actions. Meetings may be at various venues across the area and there will be occasional requirement to travel to these locations.
10. Provide cover for other areas as and when required during absences
11. Run routine and ad hoc reports as directed by area Management Team and distribute as required.
What We Are Looking For:
12. Minimum 5 GCSEs at grade C or above, including Mathematics and English
13. Proven experience of working in a busy office environment
14. Proven track record of working to deadlines
15. Previous experience working on own initiative and / or working as part of team
16. Good, solid administration skills including knowledge / experience of computerised file management/ICT skills
17. Manage high workloads and organise logically and methodically
18. Work under pressure and still maintain a high level of accuracy and attention to detail
What's In It For You?
19. An annual salary of £30,693.
20. Up to 15% annual bonus
21. 23 days holiday, plus bank holidays
22. Entry into the company pension scheme
23. Flexible, supportive friendly working environment
24. Access to flexible benefits and discounts
25. Opportunity for some home working
26. Onsite parking, when you’re in the office
£30,693 - £30,693 a yearClosing Date: 7th October 2025Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.Our core values which are essential to our success are:Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way.Be the Future - Embrace change. Drive Progress. Own the challenge.