Grade E 28,142 - 31,022 Per annum. Contract: Full time, Permanent Unfortunately, we are unable to offer sponsorship for this role. Your genuine perspective and experience matter. Let s hear from YOU ,not AI Ask us about flexible working options to fit with your work/life balance - HappytoTalkFlexible The Role Working in a busy revenues office, you will play a key part in assisting the manager of the business rates billing, valuation and support team with the supervision and support of team members. This includes providing advice to the billing officers and resolving some of the more complex enquiries both legislation and system based. You will also have a lead role in reviewing reliefs and exemptions for business rates, in addition to managing data reconciliation across business rates and council tax systems. This role is crucial in ensuring the maximisation of the collection of business rates, which is one of the council s main revenue streams. About You We are looking for someone who has in-depth experience of working within a business rates environment. With demonstrable organisational skills, you ll be expected to plan, develop and prioritise work to meet tight deadlines. You must possess excellent all-round communication and customer service skills, with the ability to be sensitive and diplomatic in challenging situations. Experience of using spreadsheets and good mathematical skills are also important to this role. Working as part of a team, you will be skilful at building and maintaining good working relationships with colleagues. About Us This is your opportunity to join us at an exciting time as we have strong ambitions for the borough. Bolton is a great place to work. We are a welcoming organisation that wants to contribute to a place where people feel active, connected and prosperous. We are passionate about improving the outcomes and experience of Bolton people. We want Bolton to be a vibrant place built on strong cohesive communities, successful businesses and healthy, engaged residents. As an employer we want to thank our employees for their hard work and commitment, by giving them the opportunity to access a range of exclusive rewards and benefits, including discounts and exclusive gym membership prices and salary sacrifice schemes. In addition, we offer a generous annual leave allowance, flexible work opportunities, access to a Pension Scheme, as well as a range of employee wellbeing and support services. We reserve the right to close this advert prior to the closing date should sufficient applications be received. Our Values are really important to us, read all about them below, along with all our great staff benefits, the job description/person specification for the role and the important legal bits, and our Top Tips too. Ready to apply? Then please click Apply and explain how you meet the points on the person specification. Within Greater Manchester, local authorities have made a commitment to improve the employment opportunities for people with disabilities, care leavers, carers, and ex-military personnel. Please see greater.jobs for further information before you apply. This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English as per the person specification. This organisation has signed up to the Greater Manchester Continuous Service Commitment. That means we will recognise your continuous or unbroken service in any Greater Manchester local authority or NHS organisation that has signed the comitment, Transport for Greater Manchester, Greater Manchester Fire and Rescue Service or Greater Manchester Combined Authority, giving you access to our service-related benefits. Please see the home page of greater.jobs for more information. For more information about working for Bolton Council, please see greater.jobs; for advice and support with your application, contact recruitment@bolton.gov.uk