Job Description: A desk-based role for an experienced engineer/technician to review service reports and make clear repair vs BER (Beyond Economic Repair) decisions. You’ll use practical judgement to keep equipment moving, cut repeat visits, and document decisions in plain English. Engineers from any sector welcome - we’ll train you on our equipment and process. About Us We’re a specialist supplier of commercial bakery and catering equipment, working with businesses across the UK to provide reliable, high-performance machinery and long-term support. We pride ourselves on our technical expertise and our ability to offer honest, well-informed guidance to our customers. Key Responsibilities Review engineer service reports (fault notes, photos, parts lists, call history). Decide: repair or BER (Beyond Economic Repair). Record a clear, sensible justification for each decision. Advise on next steps: parts, labour, swap-out, refurb, write-off. Work with engineers/ops to keep jobs moving and reduce repeat visits. What we’re looking for Ex-field engineer/technician (any sector: manufacturing, HVAC, utilities, automotive, plant, facilities, white goods, etc.). You can read a report and spot what matters. You understand costs, downtime, safety, and risk - and can make a decision. You can write short, clear notes. Comfortable with Excel. Desirable Experience with asset lifecycle decisions Any exposure to compliance/safety standards. Why this role Use your engineering judgement without being on the tools every day. Training provided on our equipment and BER process. Straightforward workload: decisions, documentation, momentum. Company Information Who are we? Miller’s Vanguard are proud to have been supporting all the UK’s Supermarket chains for over 40 years, in brief, we are the people in the background ensuring that supermarkets keep the Nation fed! Maintaining a wide and varied range of assets from food production equipment through to loading bay lifts. Our service are as follows: Nationwide reactive maintenance Hygienic Deep cleaning & Planned maintenance services Refurbishment, logistics and installation of equipment We do all of this with the firm foundations of being owned by the global Ali Group, whose turnover is in excess of £4 billion p.a. Our people Despite being a large operation here at Miller’s Vanguard we still firmly believe in running the business like we have done for the last 40 years, by valuing our biggest asset we have YOU…the employee. Our team of over 500 employees have the advantage of working in state-of-the-art working environments: New (2021) Technical response centre Award Winning research, Innovation, and recycling facility Stylish, modern Volkswagen Van We believe in providing you with the very best environment and tools to do the job. Why Join Us Job Specific Uniform & tooling for all roles Company wide fun days and charity events Company Pension 32 Holidays per year Regular staff ‘treats’ for employees and their families A supportive and knowledgeable team environment The chance to stay in the bakery industry while stepping away from regular site work Opportunities for future development within a growing business Location: Based in Bury Hours: 42.5 hours per week, Monday to Friday, 8:00am–5:00pm Job Types: Full-time, Permanent Benefits: Company events Company pension Discounted or free food On-site parking Work Location: In person