Business Systems Manager / Business Applications Support Manager - West Sussex - £60-65k Benefits The Opportunity: This is a great role for someone looking to join a business who are investing heavily in technology. They are looking for a Business Systems Manager / Application Support Manager who can come in and be responsible for managing, improving and future proofing the key business systems and applications they use. The Role: You'll be reporting to the Head of IT & Digital Transformation and will own a suite of business systems / software applications that includes Financial Software (Business Central / Dynamics), CRM, ERP, Data Management & HR Systems. You'll work with external vendors, internal stakeholders and technology teams to ensure that the systems are offering genuine business value, are optimised and are compliant with organisation policies and security requirements. You will be responsible for providing insight, analysis and evidence to support decision making and will look for enhancements and improvements that help the business to improve operational performance. Key Responsibilities: - Lead governance and operational management of systems / applications - Ensure that role based access is defined and implemented - Own the product roadmap, seek out feedback from users and communicate with external technology partners - Ensure that systems are secure, reliable and meet with security controls and standards - Report and monitor system usage / adoption and ensure best practice is adopted - Promote data quality, governance and information management - Establish a superuser forum to gather requirements and build those into future planning - Support business change initiatives The Person: You'll be in a similar role acting as the internal champion / manager for business systems. The ideal person will come from an Engineer / Utilities / Construction environment and be used to working with ERP, Finance, HR, CRM and other critical business systems but there is flexibility and training will be available for the right person. You'll have worked as part of an IT team ensuring that applications can meet business requirements and working closely with stakeholders in key business functions have the tools that enable them to excel. We need a technically adept person who has business analysis, project management and documentation skills. Experience of Business Central, M365 and Procore are a bonus. The role requires travel to site (West Sussex near Brighton / Shoreham / Burgess Hill) 3 days a week with 2 days working remotely. There could be some travel to other office locations and very occasional international travel to the parent company head office. Salary is circa £60-65k benefits