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Customer service assistant

Cullompton
Mid Devon District Council
Customer service assistant
£13,000 - £26,000 a year
Posted: 1 October
Offer description

FIXED TERM: Six Months, 15.83 Hours Per Week

SALARY: £ £13.47 Per Hour

LOCATION: Cullompton

Are you looking for your next challenge? Do you want a role that is rewarding? We have an exciting opportunity for a Leisure Customer Service Assistant to join the team at Active Cullompton.

At Active Cullompton our benefits include:

* Competitive rate of pay
* Paid holiday and sickness pay
* Discounted use of all our leisure facilities
* Free uniform and DBS check
* Eligible to join our pension scheme
* Full training provided with opportunities for cross site working

As a Leisure Customer Service Assistant you will:

* Be based around the reception area and enjoy making a difference to every person who walks through our doors, be it with your warm welcome or through selling them a membership to enhance their lifestyle.
* Answer the phones, process bookings and payments through our computer system.
* Answer any queries, provide advice, information and help our customers of all ages by providing a high level of customer focussed service delivery.

About you:

* Warm and welcoming personality
* Have a "can do" attitude and a real focus on great customer service
* Must take pride in your work, always be punctual, organised and totally reliable
* A great communicator
* A team player
* Be computer literate and be able to learn and retain new information


To find out more


To find out more about this role please contact Victoria Alcott – or

For full details please read the Job Description and Person Specification - Customer Service Assistant

The Job Description refers to the level of competencies required for this post. For an explanation of what this means, please see Core Competencies.

A satisfactory basic disclosure check, and three years complete employment history will be requested in the event of you being offered the position.

Unfortunately, we are unable to sponsor skilled worker visas at this time. For more information on pre-employment checks, please review the documents found here.


How to apply


Please download and complete our Job Application Form and send to Alternatively, print and send by post to:

People Services

Mid Devon District Council

Phoenix House

Phoenix Lane

Tiverton, Devon

EX16 6PP

Please remember to quote the following post and vacancy numbers:

CLOSING DATE:

7 October 2025 at 5:00pm

POST NUMBER:

LS10-3

VACANCY NUMBER:

2025105

Mid Devon District Council reserves the right to close this vacancy early. We therefore encourage early applications.

We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all underrepresented groups. We are keen to make our interviews accessible. Let us know on your job application if you have a disability and need any reasonable adjustments.

We're committed to equality of opportunity and welcome applications from all sections of the community.

If we've not contacted you within two weeks of the closing date, please assume your application has been unsuccessful on this occasion.

Thank you for showing an interest in this vacancy and we wish you every success with your on-going job search.

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