Senior Assistant, Resource Management, Audit & Assurance 12 month Secondment/FTC
Resource Management (RM) is a business-critical function at Deloitte. It ensures that we have the right people, with the right skills, in the right locations, available at the right time. As a member of the RM team, you will support the business unit leadership and practitioners, playing a crucial role in the implementation and delivery of RM services to provide operational excellence whilst supporting delivery of the business talent strategy. The role is people-focused and is founded on establishing effective working relationships with all key stakeholders as well as holding, or being keen to develop, a good understanding of Management Information.
Responsibilities
* Support the Resource Manager/Planner with the budget/planning process.
* Take responsibility for managing bookings and updates to ensure that the scheduling system accurately reflects the current resourcing position and that it is up to date for minimum of 3 - 6 months in advance.
* Manage holiday requests in conjunction with business unit policies, ensure holiday requests are appropriately approved and that dates are accurately reflected in the scheduling system.
* Monitor sickness/absence levels highlighting issues as appropriate and ensuring that dates are accurately reflected accurately.
* Work with the Resource Manager/Planners to support the scheduling, on-boarding and offboarding process for practitioners.
* Support the Resourcing Planners and Exam managers with the planning of curriculum dates, timetable planning, cancellations and re-bookings, exam re-sits.
* Develop and promote an understanding of the curriculum pathway requirements for junior grades.
* Work with the Resource Planners and Learning Managers to support with the planning of training dates, course cancellations, re-bookings and other issues as they arise. Develop and promote an understanding of grade learning requirements.
Essential Experience
* Confident and skilled verbal and written communicator.
* Ability to interact effectively with empathy, impact and discretion.
* Ability to cultivate trusted advisor working relationships with practitioners, business unit team members and the wider resource management function.
* Flexibility and ability to learn quickly in a fast moving environment.
* Ability to plan and prioritise, multi task and manage a significant workload under pressure.
* Team player who uses initiative and takes ownership of tasks.
* Ability to interact at all levels with an ability to influence and negotiate.
* Portrays a professional, customer orientated image of resource management/scheduling.
* Strong attention to detail, excellent organisational and time management skills.
* Proactive and willing to go the extra mile.
Desirable Experience
* Computer literate, in particular an excellent working knowledge of Windows, Word and Excel.
* Strong written and oral communication skills.
* Anticipating and recognising when conflict may occur and work to resolve these through supporting and escalating to senior stakeholders as necessary.
* A proactive attitude towards change and ongoing focus on improvement.
* Ability to gain immediate credibility and the trust of staff.
* Ability to gain an in-depth understanding of our practice.
* Ability to develop yourself and the team by seeking opportunities that stretch and challenge.
* You will be supporting our offices across the Midlands (Birmingham & Nottingham). It\'s not essential, but there will be an opportunity to travel to these locations.
* Although it is desirable that you have experience in Resource Management, this is not essential as full training will be provided.
Connect to your opportunity
As a Resource Administrator you will work with the support of the Resource Manager, Resource Planners and business unit leadership to support the scheduling of practitioners across Audit & Assurance. The role is pivotal in the implementation and delivery of resource management services to provide operational excellence whilst supporting delivery of the business talent strategy. You will develop stakeholder management, communication and analytical skills to prepare yourself for progression at a later stage. Deloitte drives progress and invests in outstanding people, building teams of future thinkers with diverse talents and backgrounds.
Our hybrid working policy: You’ll be based in Birmingham with hybrid working. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, client sites or remotely. Please check with your recruiter for specific working requirements.
Connect with your colleagues: Quality is the cornerstone of our approach. By combining our technical expertise and global networks, we deliver high-quality audits. Our values guide every decision we make: lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact.
Our commitment to you: We work to create an environment where you can experience purpose, freedom, belonging, and wellbeing. You will learn and grow through world-class development and opportunities to lead. A career at Deloitte is an opportunity to develop in any direction you choose.
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