Medway Council is offering an exciting opportunity for a motivated and enthusiastic individual to join us as a Business Support Apprentice. This is a fantastic chance to gain valuable work experience, develop new skills, and earn a nationally recognised qualification — all while making a real difference in your local community.
The post holder will support key projects and provide administrative assistance to the Assistant Director and senior management team in the Education and SEND Directorate. You'll help with preparing reports, presentations, and briefing notes, assist in organising and supporting meetings—including setting agendas, taking notes, and tracking actions—and contribute to the smooth running of the Assistant Director's office. You may also support internal communications, such as drafting newsletters, and work closely with the executive assistants to ensure day-to-day tasks are completed efficiently.
A Medway Council Apprenticeship will give you the opportunity to earn a salary and gain a qualification whilst gathering invaluable workplace skills and experience.
As part of this role, you can expect to undertake the following tasks:
* Assisting with diary management for the Assistant Director and senior management team
* Assisting in the organisation of events, conferences, and stakeholder meetings
* Drafting and distributing internal communications, including newsletters
* Monitoring and logging responses to FOIs, MP enquiries, and complaints
* Communicate with a wide range of people via email, telephone and in person
Ideally you will have good communication and interpersonal skills, combined with competent IT skills, accurate data entry along with a good attention to detail. However we are happy to support you to reach those goals if you are highly motivated and have the desire to learn and succeed.
If this sounds like the role for you, then we would encourage you to apply today.
The Business Administrator Apprenticeship is a two-year programme incorporating real work experience and learning, to gain the knowledge and development of skills and behaviours to successfully complete the programme. This apprenticeship involves approximately 18 months on the job development, followed by an end point assessment consisting of a knowledge test, a presentation on the project completed; and a discussion on the portfolio of learning and development produced during the apprenticeship. A grading of either Pass or Distinction is achievable.
Applicants must be able to demonstrate all essential requirements as listed in the job profile.
As an Apprentice with Medway Council, you will be a valued member of our Apprenticeship Academy. We will encourage and support you to realise your potential. You will have the opportunity to learn from colleagues who are experts in their field and gain insights that can only come from real world experience
We will support you every step of the way for you to succeed in your apprenticeship and help you to become the best version of yourself.
An openness to review and reflect on your performance and progress is important as well as the willingness to accept feedback that will help you to develop and grow in this role.
Medway Council's Apprenticeship Academy extends to all our Apprentices a guarantee that their apprenticeship qualifications will be regularly monitored and quality assured with the respective training providers.
In return we offer you:
* 23 days paid annual leave
* Generous local government pension
* Access to wider training and development qualifications
* Flexible working scheme
* Free NUS Apprentice Extra Card- student discounts at 100's of retailers
* Student rates for Medway Council Leisure Centres
* Student rates for Medway Council Libraries plus free e-books
* Discounted Arriva bus travel
Important Information
If you would like to have an informal discussion with the recruiting manager call Chloe Day on
Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.
Please visit for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.
We reserve the right to close this vacancy at any time prior to the closing date.