As a Warehouse Operative, you play a vital role in the daily success of the branch. Whether supporting in the warehouse, on the retail counter, or making deliveries, your work is varied and essential. Your contribution helps maintain high performance and ensures we consistently deliver on our Customer Promise.
What we offer
* Competitive Salary– We regularly review our salaries to keep your earnings competitive.
* Enhanced Annual Leave (Including Bank Holidays)– Enjoy a great work-life balance with plenty of time off to recharge.
* Exciting Career Growth– Unlock personal development and career opportunities across the UK & Europe.
* Life Assurance for Peace of Mind– Providing financial security for you and your loved ones.
* 24/7 Employee Assistance Programme– Confidential support for you and your family, whenever you need it.
* Exclusive Gym Discounts– Stay fit and healthy with reduced memberships at top health clubs.
* Comprehensive Healthcare Perks– Access an online GP, a hospital plan, and other wellness benefits.
* Cycle to Work Scheme– Save money while staying active with tax-free bike purchases.
* Retail & Staff Discounts– Enjoy exclusive savings on popular brands and products.
Key Responsibilities
* Deliver a safety-first culture with the customer at the heart of everything.
* Work to achieve a balanced performance across key business metrics and KPIs in line with goals.
* Ensure the branch operates efficiently with proper controls to support a customer-first experience.
* Collaborate as part of the Fleet team with a customer-first attitude.
* Maintain a safety-first culture among colleagues at all times.
* Improve returns, credits, and warranty processes to enhance customer experience and create frictionless retail support.
* Support the retail counter to uphold retail standards and deliver excellent customer experience.
* Manage pick to manifest times and meet service level agreements to deliver customer-first service.
* Assist with deliveries as needed, supporting branch growth through exceptional service and SLAs.
* Consistently deliver top-tier service to ensure customer satisfaction and loyalty.
Skills and Experience
* Excellent communication skills to develop strong customer relationships.
* Ability to utilize technology for fleet checks and promote a zero-accident, safety-first culture.
* High focus, energy, and motivation.
* Good business acumen.
* Commitment to delivering best-in-class service and customer experience.
* Flexibility to adapt daily tasks to support the branch effectively.
Why Work for LKQ
* People First: We value our employees as much as our customers.
* Work-Life Balance: Flexible working options to support your lifestyle.
* Career Growth: Genuine opportunities for progression in a thriving industry.
* Passion for Excellence: Join a team dedicated to being the best at what we do.
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