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Employment specialist

Walsall (West Midlands)
Trigon Recruitment
Posted: 8 June
The role

Job Description

Job Role: IPS Employment Specialist (Connect to Work)Location: Walsall (Community-based / outreach role)Salary: Up to £35,400 per annum (dependent on experience)Contract: Permanent, full-time (37.5 hours per week, Monday-Friday)Role Overview We are recruiting an experienced and motivated IPS Employment Specialist to deliver the Connect to Work programme across Walsall. This is a fully community-based, outreach-focused role, where you will work directly within local services and partner organisations rather than from an office base. As an IPS Employment Specialist, you will support individuals experiencing health-related barriers to secure and sustain competitive employment, using a person-centred and evidence-based approach aligned to the IPS model. You will work closely with health teams, community services and employers, embedding yourself within multidisciplinary environments to deliver high-quality support that promotes recovery, independence and long-term employment outcomes.Key ResponsibilitiesIPS Delivery & Case Management

  • Deliver the IPS Connect to Work model in line with fidelity principles and programme targets
  • Manage a caseload of participants motivated to start or return to work
  • Develop tailored vocational profiles and action plans based on individual needs
  • Support individuals to identify strengths, skills and realistic employment goals

Participant Support & Job Outcomes

  • Deliver practical employment support including:
    • CV writing
    • Job search and applications
    • Interview preparation
    • In-work support and job sustainment
  • Provide ongoing, personalised support to help participants secure and retain employment
  • Support participants with workplace adjustments, disclosure and benefits-related guidance

Employer Engagement

  • Build and maintain relationships with local employers
  • Source suitable job opportunities aligned to participant preferences and aspirations
  • Promote inclusive hiring practices and support employers to understand individual needs
  • Advocate on behalf of participants to support successful job outcomes

Partnership & Multi-Disciplinary Working

  • Work as an embedded practitioner within partner services (e.g. health, community, support services)
  • Attend regular MDT meetings and contribute to integrated care planning
  • Maintain strong relationships with stakeholders to support participant progression
  • Operate flexibly across community settings to meet service and participant needs

Administration, Targets & Quality

  • Maintain accurate, timely and compliant records of all activity
  • Monitor performance against programme targets and outcomes
  • Ensure delivery aligns with IPS fidelity standards and contractual requirements
  • Promote equality, diversity and inclusion in all aspects of service delivery

Essential Criteria

  • Experience delivering within an IPS, employability or welfare-to-work programme
  • Strong understanding of the IPS model or similar supported employment approaches
  • Experience supporting individuals with health-related or complex barriers to employment
  • Proven ability to manage a caseload and achieve employment outcomes
  • Strong employer engagement and relationship-building skills
  • Ability to work independently across community-based settings
  • Excellent communication, organisational and time-management skills
  • Confident using IT systems and maintaining accurate records

Desirable Criteria

  • Experience working within health, mental health or community services
  • Knowledge of benefits, employment support and in-work progression
  • Experience working within multi-disciplinary or partnership environments
  • IPS fidelity knowledge or accredited IPS experience

Personal Attributes

  • Person-centred and empathetic approach
  • Proactive and outcome-focused
  • Resilient and adaptable
  • Strong interpersonal and influencing skills
  • Ability to build trust and rapport quickly

Additional Information

  • This is a fully outreach-based role with no fixed office base
  • Regular travel across Walsall and surrounding areas required
  • Flexible working approach required to meet participant and service needs

How to Apply For more information or to apply for the IPS Employment Specialist role, please contact:Robert Rowe

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