Mitie Location: Liverpool ONE Shopping Centre
Pay Rate: £13.09 per hour
Shifts: 4 on / 4 off | 12-hour day shifts
About the Role
Mitie is seeking a professional and motivated Security Officer to join our team at Liverpool ONE Shopping Centre.
This role offers the opportunity to work in a busy retail environment where you will play a vital role in protecting people, property, and assets while delivering an exceptional level of service.
You will be responsible for maintaining a visible security presence, ensuring compliance with site procedures, and contributing to a safe and welcoming environment for customers, staff, and visitors.
Key Responsibilities
* Provide a professional security service in accordance with site Assignment Instructions (AIs)
* Ensure compliance with UK legislation, Mitie policies, and site procedures
* Review Assignment Instructions regularly and suggest improvements where appropriate
* Complete accurate incident reports and detailed notebook entries
* Conduct check calls at allocated times and follow site schedules
* Liaise with emergency services and Mitie's Communication Centre when required
* Identify and report Health and Safety hazards promptly
* Remain alert to potential threats and respond appropriately
* Handle challenging situations calmly and professionally
* Use initiative and teamwork to prevent loss, damage, or disruption
* Complete all mandatory training and site-specific competencies
* Undertake additional training to support continuous professional development
* Use technology effectively to meet operational objectives
* Ensure SIA licence renewals are completed at least 16 weeks before expiry
What We Are Looking For
* Previous security experience
* Valid SIA Licence (Security Guarding or Door Supervision)
* Strong communication skills and a professional, customer-focused approach
* Reliable, detail-oriented, and committed to high standards
Why Join Mitie
* Opportunity to work for a leading facilities management company
* Consistent shift pattern with good work-life balance
* Ongoing training and development opportunities
* High-profile, dynamic working environment
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