My client, a leading global freight forwarder, is looking to recruit a Sales Coordinator to provide vital administrative and analytical support to the Head of Sales and Marketing, Senior Management, and Sales Teams. You will ensure internal and external customer satisfaction while contributing to the achievement and surpassing of targets. The ideal candidate will thrive in a dynamic environment, demonstrating extremely strong organisational, analytical, and interpersonal skills.
You will be working with a sociable, friendly team within a company that values its people and provides a respectful working environment.
HOURS: Monday to Friday 9 am - 5.30 pm
BENEFITS:
* Competitive salary plus quarterly bonus
* 25 days annual leave increasing to 28 days with service (plus 8 public/bank holidays)
DUTIES:
* Administrative Support & Reporting
* Manage CRM systems, including onboarding, training, and ongoing support for the sales team.
* Compile and analyse monthly sales profit reports, individual sales reports, Regional Manager reports, and commission reports (monthly and quarterly).
* Produce the monthly quote Summary Report.
* Prepare Monthly Customer Reports.
* Prepare Quarterly Business Review (QBR) presentations.
* Provide Webcargo support, including managing weekly exchange rates.
* Conduct and report on yearly customer surveys.
* Administer RFQ/Bid data entry and management of the RFQ/Bid deadline.
* Support and administer LinkedIn sales navigator account.
* Provide holiday cover for freight quotations. Be proficient in Air, Ocean, and Road freight quotations.
* Allocate quotes from the quote inbox to be completed by the required modal team to quote.
Qualifications & Experience:
* Minimum of two years in a similar administrative role within a freight forwarding environment.
* Extensive knowledge of multi-modal freight solutions for global origins and destinations.
* Excellent communication skills, capable of engaging effectively at all organisational levels and with diverse customers.
* Proven analytical skills and a proactive, solutions-oriented mindset.
* Strong proficiency in MS Office applications (Excel - high level required, Word, PowerPoint - high level required).
Key Competencies:
* Attention to Detail: Deliver accurate and timely reports, analyses, and quotations when required.
* Teamwork: Collaborate effectively within a team to achieve collective goals.
* Adaptability: Navigate changing priorities and diverse challenges with a positive attitude.
* Strategic Thinking: Challenge conventional processes to identify efficiencies and quality improvements.
* Commercial Awareness: Stay informed about industry developments, competitors, and market updates.
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