Our client is committed to a people-first philosophy. Their teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. They’re a technology company that leads with humanity—driving business priorities alongside meaningful social, community, and societal impact.
They are:
* Big proponents of life-work integration and provide the flexibility and tools to make it a reality with remote work and hybrid work environments
* They believe in an inclusive, diverse and barrier-free work environment
* They recognize the importance of well-being and offer programs and benefits to support and sustain the mental and physical health of employees and families and also offer a variety of paid family leave programs
* Committed to employee development, offering tuition reimbursement and a variety of in-house learning and mentorship opportunities
* They offer competitive salaries and incentive programs, and an employee share option purchase program
* They offer excellent “paid time off” benefits for all employees
* They have a robust recognition program, with ongoing and enhanced awards for exemplary performance.
How You Will Contribute:
As a Solution Engineering & Introduction (SE&I) Engineer, you will support their Next Generation Metro and Edge program along with Network Management and Cloud Applications portfolios. You will be a key technical contributor on the Solutions Engineering and Introduction group which is a customer-facing team, and internally you will work directly with Product Engineering, Product Management, Sales Engineering and Solutions and Services organizations in bringing our cutting-edge solutions to market. You will work directly with customers, helping them to solve their networking challenges and advance their business objectives with company solutions.
* As technical prime, you will drive customer engagements which include product and solution proofs-of-concept, in-lab and in-field trials. In the process, you will capture product issues and customer requests for enhancements that could be embedded into upcoming release
* You will define, create, and validate customer technical presentations, networking and solutions test plans, and engineering guides - all vital technical documents to facilitate the understanding and introduction of new technology and/or products /solutions into customer networks
* You will support global account teams with pre- and post sales engineering activities that include customer bids, technical consultation, solution/application evaluation and design, and other engineering Q&A support
* You will develop and share your knowledge with other internal and Customer teams and communities - explaining architectures, capabilities, limitations, advantages in product positioning
* You will be based out of lab locations and work as a product subject matter expert providing consultation to internal and external stakeholders.
What is Expected of You?
* Initiative – You’re a self-starter who works with limited direction and is committed to delivering against aggressive project deadlines from inception through to deployment
* Attention to detail – able to meticulously execute test plans or method of procedure while thoroughly documenting results in a comprehensive matter
* Agility – you thrive in high-pressure situations during lab activities and technical issue resolution. You multitask and readily adapt to changing environments, projects, priorities and business drivers
* A sense of urgency – what’s important to the customer is equally important to you. You make getting things done a priority
* Communication – the ability to work with customers and account teams to understand requirements and priorities, use your technical expertise to develop the optimal solution, and tailor your message, ideas and presentations to the audience to ensure understanding and agreement
* The flexibility to work independently and as part of a broader team – you thrive in a multidisciplinary team environment, but are comfortable working independently as required
* Relationship builder – with a proven ability to influence and work with others
* A commitment to learning – you keep abreast of network security industry developments, constantly seeking for new ways to bring value to the work that you do.
The Must Haves:
* Bachelor of Science in Engineering, Computer Science or equivalent is desired but not essential
* Several years of experience in communications networks, IP / MPLS / SR routing knowledge, both standards-based theory and configuration/provisioning (OSPF, BGP, ISIS, MPLS based IP VPNs), understanding of fiber optic communication systems and optical technologies including coherent modems, 5G wireless infrastructure and networks, and cloud computing concepts
* Experience of access networks including Subscriber management viz, BNG, WAG, CGNAT
* Experience of Cloud technologies as well as familiarity with YANG data model structures and NBIs such as CLI, NETCONF and REST
* This would be a hands-on role and based out of the Office, it will give opportunity to learn and work on real telecommunication elements – building solutions for Telecom Operators and GCNs
* Ability to travel varying from a few days to a few weeks at a time to other company facilities or Customer sites
* Familiarity with various test instrumentation and/or test methodologies in a lab environment
* Advantage if you have experience on platforms with Cisco, Juniper, Huawei, Nokia, Ciena, Amazon AWS, Microsoft Azure, etc.
Assets:
* Experience with Telecom Service Provider as well as exposure to Telecom Product Companies.
Please ignore any salary details, this role is flexible.
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