Account Manager Full-time Permanent This is a role for someone who enjoys being at the centre of how things come together. You’ll be managing established customer accounts within a specialist engineering environment, ensuring everything from enquiry through to delivery flows smoothly between customers, internal production, and suppliers. It’s a role built on clarity, accuracy, and ownership of detail, where your ability to keep information aligned across teams makes a real difference to how things are delivered.
The RoleYou’ll take ownership of a portfolio of key customer accounts, acting as the main point of contact and ensuring all requirements are translated accurately into internal workflows. Working closely with production and supply chain teams, you’ll help ensure that technically complex components are delivered correctly and on time. This is a hands-on account management role inside a live engineering environment, where communication, structure, and follow-through are key.
What You’ll Be Doing
Managing customer RFQs through an MRP system, ensuring requirements are captured accurately and progressed efficiently
Coordinating with suppliers to secure and track components through to completion
Overseeing live production jobs, maintaining clear visibility of status and delivery timelines
Acting as the key day-to-day contact for assigned customer accounts
Converting technical and customer requirements into clear, actionable internal instructions
Ensuring smooth communication flow between customers, production, and supply chain partners
Keeping system data accurate, current, and reflective of live job status
Supporting pricing activity and supplier discussions where required to ensure delivery and commercial alignmentWhy This Role Stands OutThis is a role for someone who likes being in the middle of it all. Where customers rely on you to keep things moving. Where production relies on you to keep things clear. Where accuracy and timing actually matter.
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