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Account manager (fixed-term contract)

Hitchin
Temporary
Account manager
Posted: 10 November
Offer description

TYPE: 12 Month Fixed-Term Contract (continuation of employment will be reviewed upon successful completion of the contract) LOCATION: Office-based (SG5) REPORTS TO: Managing Director & Executive Producer SALARY: Dependent on experience THE ROLE: We’re looking for a proactive, highly organised, and relationship-driven Account Manager to lead the growth and day-to-day management of one of our largest motorsport clients, while also supporting a select group of other motorsport accounts and contributing to wider new business initiatives across wider sectors. THE BUSINESS: We’re an established, multi-award-winning film production agency with an extensive track record of working in the automotive industry. We are proud to be the long-term creative and production partner for some of the biggest global and aspirational brands. We are passionate about capturing emotion and storytelling and creating award-winning work. KEY RESPONSIBILITIES: Account Management of our largest client Serve as the main day-to-day point of contact for the account. Develop a deep understanding of the client’s brand and objectives. Lead client communications across all projects, from initial brief through to final delivery, ensuring information is clear, timely, and accurate. Manage our annual scope of work, working with the producers to ensure that all projects stay on schedule, on budget and on brief. Oversee all project quoting and scope development, working closely with Producers who will create the estimates and lead the production process. Retain ownership of all client-facing communications, approvals, and feedback, ensuring the client experience remains seamless and consistent. Review all final assets for quality (alongside producers and Creative Director) to ensure all projects are delivered on brief. Maintain oversight of project progress, reporting status updates to the client as needed as part of the planned weekly calls. Capture learnings from each project and feed them into process improvements or creative recommendations. Support leadership in forecasting, reporting, and preparing annual or quarterly reviews for the client. Identify opportunities for account growth. Driving Growth Across Other Key Clients Identify and drive growth opportunities across a handful of our wider key clients. Work alongside New Business, Producers and the Creative Director to anticipate new needs or areas where we can provide support. Work with New Business, Producers and the Creative Director to present growth initiatives to key clients. Supporting Wider New Business Initiatives Play a supporting role in the agency’s growth by contributing to the new business efforts of the Business Development Team. SKILLS & EXPERIENCE: 3-5 years’ experience in account management, client services, and business development, ideally within a film, advertising, or creative agency. Experience of working in the motorsport sector. Proven experience managing high-volume client accounts. Excellent communication and relationship-building skills, with confidence managing senior stakeholders. Strong organisational ability, capable of handling multiple concurrent projects with competing deadlines. Understanding of the production process from brief to delivery (pre-production, shoot, post). Our Values & Culture: As a company, we are INNOVATIVE, PASSIONATE, HONEST, FUN and COLLABORATIVE. These company values define our behaviour, our identity, our vibe, our attitude and our energy. We are looking for someone who is: INNOVATIVE An excellent problem solver who’s excited by new opportunities and directions. PASSIONATE Passionate about producing award-winning work, who is enthusiastic as a team member and with clients. HONEST Trustworthy, transparent, respectful and down to earth, someone who is reliable and delivers on promises. FUN Supportive and friendly, always approachable and personable. COLLABORATIVE A Team player and someone who celebrates team effort. Sounds like you? Apply now!

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