At Verve, we’re expanding what’s possible in modern research. We combine the best ofHuman, Cultural, and Artificial Intelligenceto help some of the world’s most iconic brands -like Samsung, Unilever, Mars Petcare, and Shell – make faster, smarter decisions.
At Verve, we don’t bolt AI on, we build in it. ThroughVerve Vero, our AI-powered platform, we fuse rigour, creativity and next-gen tech to deliver transformative solutions and deeper insight – at scale, on demand, and grounded in human truth.
The Role
We’re looking to build relationships with experiencedSenior Consultants / Research Managers/Associate Directorswho could grow into / play a leadership role within ourBuild & Growth Studio– the team responsible for building tailored AI insight solutions for our clients, and managing stakeholder relationships to ensure what we deliver drives real business impact.
This role is designed for someone with astrong grounding in commercial insight delivery and client growth leadership– someone already trusted by clients, confident owning complex delivery, and commercially sharp in how work is scoped, delivered and grown.
Alongside this core skillset, we’re looking for someone who canstretch into technical leadershipwithin anAI-powered delivery environment. Ideally, you’ll bring experience or exposure to areas such asAI build architecture, automation, or workflow optimisation. However, we’re equally open to candidates who are still building hands-on AI experience but demonstrate clearaptitude, curiosity and ability to bridge that gap quickly.
You’ll sit at the intersection ofclient strategy, insight delivery and AI-enabled build, helping shape how we deliver smarter, more scalable solutions – while growing confidence and capability across the team.
Key Responsibilities
Client Delivery & Commercial Leadership
* Lead end-to-end delivery of AI-powered Build & Growth Studio work across multiple high-value client accounts.
* Act as a trusted senior advisor, shaping briefs, guiding clients through AI-enabled approaches, and challenging thinking where needed.
* Own scoping, resourcing, timelines and budgets, ensuring delivery is commercially sound and profitable.
* Translate client and business objectives into clear, executable build plans.
* Identify opportunities togrow client relationshipsand support new business through pitches and proposals.
Technical Delivery & Innovation
* Familiarity and experience with AI concepts and techniques, such as large language models, machine learning, or Retrieval-Augmented Generation models.
o Experience or desire to grow capability in using AI to support insight workflow optimisation or automation, looking to develop technical understanding over time
o Bonus points for: Technical literacy, such as coding or working with APIs
o Note: We will provide training and guidance in the specific processes and tech underpinning Verve Vero solutions
* Demonstrate curiosity and lateral thinking, proactively solving problems as we redefine how insight is built and delivered
* Champion delivery that is smarter, faster and more scalable across the Build Studio.
* Partner with technical and delivery teams to test, refine and systemise workflows and tools.
* Drive automation and repeatable delivery approaches to improve efficiency, consistency and margin.
* Stay close to AI developments, applying them pragmatically to Build Studio delivery.
* Be comfortable operating in ambiguity, building structure as you go
* Lead, coach and develop Senior Consultants, Consultants and Associates, building confidence across client leadership and emerging technical capability.
* Set clear expectations that balance quality, efficiency and commercial discipline.
* Partner closely with Consultancy and Enablement to deliver joined-up client programmes.
* Shape Build Studio standards and best practice, acting as a visible role model for curiosity, adaptability and ownership.
What We’re Looking For:
* 5–8 years’ experience. Direct commercial insight background is valuable but not essential – we also welcome candidates from adjacent fields (e.g. consultancy, creative or tech-driven agencies, marketing, product, UX, or innovation) who bring strong transferable skills
* Proven experience leading complex client delivery and growing client relationships
* Strong commercial judgement across scoping, resourcing, margin and profitability
* Confidence operating as a senior client advisor
* Exposure to, or strong interest in, AI-powered build environments, automation or technical workflows
* Evidence oflearning fastin new technical or delivery domains
* A leadership style that builds confidence, capability and momentum in others
* Strong organisational skills with the ability to manage multiple projects, deadlines, and stakeholders
* A clear, confident communicator – able to explain complex technical ideas simply and align teams around them
* A growth mindset – you’re comfortable working in fast-moving, ambiguous environments where the model is still evolving
* UK-based candidate. Able to work from our Manchester or London Hub at least once per week
Join Us
If you’re excited by the potential of AI to change the research landscape and want to be part of a team that’s shaping the future, we’d love to hear from you.
At Verve you’ll have the opportunity to contribute to meaningful projects,expand your insight, management and AI skill set, and grow in a supportive environment that thrives on innovation and impact.
By applying to Verve, you acknowledge our use of AI-assisted tools to help screen applications against job-related criteria. All outcomes are reviewed by humans and are not determinative. You can request human review, express your views, or contest any assessment at any time via [emailprotected] .Full details of the Privacy Notice can be found here:Privacy Notice
Discover what its like as part of the team.
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