Job Description
Scheduling Administrator - Temporary - Liverpool - 3 months
I'm excited to be working with a key client who is looking for a proactive and detail-oriented Scheduling Administrator to support a key services contract on a temporary basis. This role is ideal for someone with strong coordination skills, excellent communication abilities, and a methodical approach to managing appointments and service requests.
Key Responsibilities:
* Manage non-standard booking requests received via SharePoint and a shared inbox, ensuring all actions are completed within agreed Client SLA timelines.
* Handle inbound calls from the client to support booking queries and service updates.
* Accurately book appointments into the scheduling system, ensuring all data is correctly logged and up to date.
* Liaise with Capacity Managers to ensure appointments are scheduled within agreed quota settings.
* Coordinate with Field Engineers to confirm the availability of specialist skills, tools, or access requirements for specific jobs.
* Maintain clear and professional communication with internal teams and external stakeholders to ensure smooth service delivery.
Ideal Candidate Profile:
* Previous experience in scheduling, coordination, or administrative support, ideally within infrastructure, facilities, or field service environments.
* Confident using SharePoint, shared inboxes, and scheduling systems.
* Strong organisational skills and the ability to manage multiple tasks under pressure.
* Excellent communication skills, both written and verbal.
* A team player with a proactive attitude and a commitment to delivering high-quality service.
This is a temporary position expected to last until the end of October. This role is full-time, and the hours are 8am–5pm.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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