Customer Service Advisor – Temp to Perm | £12.70 per hour | Wolverhampton
Pertemps Wolverhampton are recruiting a Customer Service Advisor to join a well-established manufacturing company based in Wolverhampton.
This role is ideal for someone who enjoys supporting business-to-business clients, building strong relationships, and ensuring smooth operations across sales, orders, and customer queries — with a clear temp to perm opportunity.
Job Details
Position: Customer Service Advisor (B2B)
Location: Wolverhampton
Contract: Temp to Perm
Hours: Monday to Friday, 8:00 AM – 5:00 PM
Pay Rate: £12.70 per hour
What You’ll Be Doing
Acting as the main point of contact for business clients
Managing customer orders, enquiries, and accounts
Liaising with sales, production, and logistics teams to ensure smooth operations
Providing timely and professional solutions to customer issues
Maintaining accurate records and documentation in company systems
Building strong, long-term client relationships
Communicating effectively with clients via phone and email
What We’re Looking For
Proven experience in customer service, ideally B2B
Excellent communication skills and professional phone manner
Proficient in Microsoft Office (Word, Excel, Outlook)
Strong organisational skills and attention to detail
Ability to work independently and as part of a team
Driving licence and own vehicle is a bonus
Why Apply?
Work for a professional manufacturing company
Temp to perm opportunity
Competitive hourly pay £12.70
Full-time, consistent 8:00 AM – 5:00 PM weekday hours
Opportunity to develop skills and progress in a business support role