We are Printed.com, one of the largest and fastest growing online print shops in the UK. We are a passionate team dedicated to printing, designing, building, and growing the business. Our office environment is forward-thinking, creative, and innovative, focused on helping our customers.
We continually invest in new products and technology to expand our market share and seize new opportunities. In our production space, you'll find a fast-paced, dedicated team committed to achieving perfection for our customers.
As a growing company with offices in London and Newcastle, we seek employees who are dynamic and enthusiastic, full of new ideas eager to share and bring to life.
We are looking to recruit an enthusiastic and motivated Dispatch Team Leader to join our dispatch team in Cramlington.
The Dispatch Team Leader will play a critical role in coordinating and managing dispatch operations to ensure efficient, quality, and timely delivery of print materials to our customers.
Responsibilities include, but are not limited to:
1. Leading and supervising a team of dispatchers, providing guidance, training, and support
2. Scheduling and assigning dispatch tasks to team members
3. Monitoring and tracking dispatch activities to ensure on-time delivery and resolving issues
4. Communicating effectively with other departments to optimise dispatch operations and improve efficiency
5. Assisting in recruiting, training, and evaluating dispatch team members
6. Implementing and enforcing standard operating procedures for dispatch
7. Seeking continuous process improvements and cost reductions
8. Maintaining high standards of safety, cleanliness, and organisation in the workplace
9. Complying with company and HSE Health and Safety regulations
10. Supporting the company's ISO 9001 QMS
Benefits include:
* 22 days holiday rising to 25, plus 8 bank holidays
* Staff and Friends & Family discounts
* Cycle to work and Tech schemes
* Breakfast and drinks provided
* Annual charity day
* Christmas party
* Street food days
* Perkbox membership
* Enhanced maternity and paternity leave
* Employee referral scheme
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